Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gervais Volkswagen
Lowell , MA
389 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 389 reviews
August 12, 2022
The service advisor was profession and courteous as well as knowledgeable. She advised me of what needed to be done for my milage check up. as knowledgeable. She advised me of what needed to be done for my milage check up. More
by afitz474
Verified CustomerEmployees Worked With
August 12, 2022
Outstanding service all around. Very happy with all departments . I would recommend dealership to friends and family for service. Very happy with all departments . I would recommend dealership to friends and family for service. More
by rockysasha8
Employees Worked With
August 12, 2022
The process was simple and they brought the vehicle we wanted in for us to complete the transaction. wanted in for us to complete the transaction. More
by nlegvold
July 30, 2022
Outstanding Service- They are the best! I purchased my cat there and again they are great!! I purchased my cat there and again they are great!! More
by mckelley1226
July 26, 2022
They sales group was very professional and attentive, helping me try out several vehicles. They were very informed as to the different functionalities and benefits of each drive. helping me try out several vehicles. They were very informed as to the different functionalities and benefits of each drive. More
by ginaconway
Employees Worked With
Jason Stone
July 22, 2022
I think this dealership is great at trying to close a deal as quickly and seamlessly as possible. deal as quickly and seamlessly as possible. More
by amyjhoule
Employees Worked With
July 22, 2022
Danny was exceptionally helpful when buying my car. He was polite, knowledgeable, and by no means pushy. He helped make sure the whole process was smooth from start to finish and I couldn't be more ple He was polite, knowledgeable, and by no means pushy. He helped make sure the whole process was smooth from start to finish and I couldn't be more pleased with my new vehicle. I would absolutely buy from him and Gervais Volkswagen again. Also shout out to Glenn for helping me lock down the best financing rate available. He was a pleasure to work with as well. Thank you Gervais Volkswagen! More
by asullivan323
July 22, 2022
Great dealership they are easy to work with honest and reliable I would recommend this dealership 👍 reliable I would recommend this dealership 👍 More
by Rayroy791
July 21, 2022
Took my car in without an appointment. Kept me updated on repair status and cost estimate. Great service! Kept me updated on repair status and cost estimate. Great service! More
by meepmeep7777
Employees Worked With
July 20, 2022
Kevin was absolutely amazing! I went to 5 different dealerships and none came close to the service I got at Gervais. Never felt pressured to make a decision nor did I ever feel li I went to 5 different dealerships and none came close to the service I got at Gervais. Never felt pressured to make a decision nor did I ever feel like my questions and concerns weren’t being acknowledged. One of the only dealerships I’ve been to that felt like they actually cared about your car buying experience! 11/10, will be coming back for all my future VW vehicles ! More
by paola787nunez
Employees Worked With
