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Gervais Volkswagen
Lowell , MA
389 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 389 reviews
September 12, 2022
Consistently impressed with the level of service provided by Gervais VW. From initial purchase to most recent service, I've been nothing but impressed. Liliana in Service deserves a special shoutout; she's by Gervais VW. From initial purchase to most recent service, I've been nothing but impressed. Liliana in Service deserves a special shoutout; she's the epitome of efficient, friendly and personable! More
by rjstrauss
Verified CustomerEmployees Worked With
September 12, 2022
Great service and authentic people. Kevin helped make a stressful decision easy. I’m happy with outcome. Kevin helped make a stressful decision easy. I’m happy with outcome. More
by TimD50
Employees Worked With
September 05, 2022
Everyone that I had the pleasure of speaking with were very helpful. The service that I received was excellent, I would recommend Gervais to anyone looking to buy a vehicle. very helpful. The service that I received was excellent, I would recommend Gervais to anyone looking to buy a vehicle. More
by rudysarzo
September 05, 2022
I contacted them for a battery. My car had been jump started and I needed a new battery the same morning. They were able to work on my car 30 minutes after I called and reprogrammed My car had been jump started and I needed a new battery the same morning. They were able to work on my car 30 minutes after I called and reprogrammed everything to have my car back to normal before noon. More
by GGILBRIDE
August 22, 2022
Great small store with very friendly staff and efficient service. Definitely my new go to shop. service. Definitely my new go to shop. More
by derekliberty
August 18, 2022
Kevin Dunn was an excellent car salesman to work with. His listened to my requests and showed me the cars that matched all of my criteria. He was patient and very professional throughout the transaction. His listened to my requests and showed me the cars that matched all of my criteria. He was patient and very professional throughout the transaction. He worked with me to make sure I was completely satisfied with my purchase which I definitely am. The dealership as a whole exceeded my expectations. Kevin made sure that all of my paperwork was complete in a timely manner and made the process very easy. More
by Jessicasilvalamond
August 16, 2022
Danny was amazing! I would refer all of my friends to him! He was patient, kind and wasn't afraid to say I'm not sure but I will find out for you. He made the process I would refer all of my friends to him! He was patient, kind and wasn't afraid to say I'm not sure but I will find out for you. He made the process fast and easy. Great service! More
by dunes_are.0t
Employees Worked With
August 15, 2022
did a bad job detailing the car when picked up. not what you expect when buying a new car. not what you expect when buying a new car. More
by musiclover397
August 14, 2022
Gervais was easy to work with and gave me a really good deal. I got good value for my trade and process was quick and smooth deal. I got good value for my trade and process was quick and smooth More
by ctemple4
August 13, 2022
I went to a few dealerships looking for the best quote and deal for me. The guys over at Gervais VW gave me a deal that way way too good to pass up. Bravo to these gentlemen down there. and deal for me. The guys over at Gervais VW gave me a deal that way way too good to pass up. Bravo to these gentlemen down there. More
by CMed
