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Gervais Volkswagen
Lowell , MA
389 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 389 reviews
January 06, 2023
the service was outstanding the sales person answered all my questions and helped me set up some of the fetures my questions and helped me set up some of the fetures More
by kdb7874
Verified CustomerEmployees Worked With
December 31, 2022
The service was delivered as promised and expected. Service manager listened well and communicated well. THIS SURVEY IS THE WORST PART. 15 WORD MINIMUM. YOU WON'T GET ANOTHER RESPNSE FROM ME. Service manager listened well and communicated well. THIS SURVEY IS THE WORST PART. 15 WORD MINIMUM. YOU WON'T GET ANOTHER RESPNSE FROM ME. More
by brucepapazian
Employees Worked With
December 29, 2022
Kevin Dunn was great to work with 👍🏼 thank for giving my family a great experience! my family a great experience! More
by Miguel reyes
Employees Worked With
December 24, 2022
Experience was great. Easy drop off and pickup, staff was courteous and helpful with any questions i had. Easy drop off and pickup, staff was courteous and helpful with any questions i had. More
by mcdermittmr
Employees Worked With
December 22, 2022
My wife was the one that referred me and just wanted to know if she gets a referral bonus know if she gets a referral bonus More
by Mkahil23
December 17, 2022
Very easy transaction. Kevin and Ian were great to work with. Go check out the dealership. Kevin and Ian were great to work with. Go check out the dealership. More
by aloppocwerdna
December 16, 2022
The staff is always courteous and professional. I was treated with respect. I was kept in the loop of what was happening with my vehicle. My vehicle was completed on time. I was treated with respect. I was kept in the loop of what was happening with my vehicle. My vehicle was completed on time. More
by rockysasha8
Employees Worked With
December 16, 2022
My experience was great! Everyone was friendly and helpful. I appreciated their kindness and help Everyone was friendly and helpful. I appreciated their kindness and help More
by leahbonbon
Employees Worked With
December 16, 2022
No idea who Ian Thomas is so I cannot comment on him. I cannot recall the name of my finance person so I cannot answer this. Maybe a photo would help with that info I cannot recall the name of my finance person so I cannot answer this. Maybe a photo would help with that info More
by jamiegkemp
Employees Worked With
Other Employees :
I do not know who Ian Thomas is. Not sure of my finance persons name
December 10, 2022
Making a appointment was easy and quick over the phone someone pick up right away. Customer service is very nice and check out was quick in and out. someone pick up right away. Customer service is very nice and check out was quick in and out. More
by SEYLANOU
Employees Worked With
