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Gervais Volkswagen
Lowell , MA
389 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 389 reviews
February 23, 2023
I absolutely love Gervais! They treat you like family and make you feel so welcomed! They treat you like family and make you feel so welcomed! More
by AYanexa
Verified Customer
February 22, 2023
Excellent service received and everyone I spoke with was great. Warranty service and loaner provided and everything happened on or ahead of schedule great. Warranty service and loaner provided and everything happened on or ahead of schedule More
by farmosa108
Employees Worked With
February 21, 2023
Gervais is a solutions oriented dealership/service center. They give good recommendations and schedule service appointments in timely fashion center. They give good recommendations and schedule service appointments in timely fashion More
by EJUA68
February 15, 2023
Liliana rolled out the red carpet for my family and I. One of the best experiences I've ever had at a new car service department. Thanks again for all your help. One of the best experiences I've ever had at a new car service department. Thanks again for all your help. More
by chris@highlinemotorgroup.com
Employees Worked With
February 09, 2023
Great service! The work is reliable and quick, with great communication from staff. Definitely recommend! The work is reliable and quick, with great communication from staff. Definitely recommend! More
by VW1
Employees Worked With
January 27, 2023
It was great dealing with Savian and Ian! They were quick to respond to all of my questions and we were able to make a deal quickly. Love my new wheels! They were quick to respond to all of my questions and we were able to make a deal quickly. Love my new wheels! More
by jessicagraves0
January 20, 2023
Rep was fantastic , communicated well , had a great experience would recommend , like my car . Thank you experience would recommend , like my car . Thank you More
by ERICBEVILACQUA
January 18, 2023
Lilianna was great to work with. Nice folks, informative and helpful. I Would recommend Gervais VW. AutoFair VW in Nashua ( Merrimack NH) had fleeced me and conned me out of lots o Nice folks, informative and helpful. I Would recommend Gervais VW. AutoFair VW in Nashua ( Merrimack NH) had fleeced me and conned me out of lots of money in “ covered repairs” before I started coming here. I found out all the repairs they charged me full Price for at AutoFair VW were all actually covered under a warranty. The Gervais Folks are Honest.! More
by samkatz1984
Employees Worked With
January 08, 2023
This has been my 4th transaction with this dealership. Always has great customer service & prompt work on car. Always has great customer service & prompt work on car. More
by STEPHANIE61
Employees Worked With
January 06, 2023
The service is always great at Gervais VW the service manager Liliana always takes great care of our vehicles. I highly recommend this dealer for your VW repairs and maintenance. manager Liliana always takes great care of our vehicles. I highly recommend this dealer for your VW repairs and maintenance. More
by 2018 corolla
Employees Worked With
