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Gervais Volkswagen
Lowell , MA
389 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 389 reviews
June 21, 2023
They are a responsive team and gave clear details Re guarding repairs and options. Hi guarding repairs and options. Hi More
by jay21river
Verified Customer
June 14, 2023
Everyone was extremely helpful and explained all my options. My car was fixed in one day and is running smoothly again. options. My car was fixed in one day and is running smoothly again. More
by Khoey
June 10, 2023
Thank you all for your hard work. You made it easy to purchase my car. You made it easy to purchase my car. More
by mariahammond14
June 08, 2023
Serious, no nonsense and extremely helpful. Willing to make a deal and will help you get the car you want without any hassle. Willing to make a deal and will help you get the car you want without any hassle. More
by rfarrow22
Employees Worked With
June 07, 2023
Centrally located, easily accessible, modern building, clean waiting room, convenient hours of operation, plenty of parking. clean waiting room, convenient hours of operation, plenty of parking. More
by pjlau
Employees Worked With
June 07, 2023
Had a great experience with Gervais team from vehicle introduction through purchase process and delivery. Would recommend Gervais highly. introduction through purchase process and delivery. Would recommend Gervais highly. More
by mkloomis7
June 06, 2023
VERY HAPPY with price and customer service! I really shopped around and foudn the best price here. Plus NO phony baloney sales schtick. It was a PLEASURE buying a car here. Felt I was dealign w I really shopped around and foudn the best price here. Plus NO phony baloney sales schtick. It was a PLEASURE buying a car here. Felt I was dealign with honest people. Might be slightly less "fancy" than other dealers- but I'll take that for the price, and not feel like anyone's playing any games! More
by mel318
Employees Worked With
May 24, 2023
Both Savian and Ian explained the contract for my new used car clearly. I was able to find a Honda Civic at a reasonable price with great mileage. I'm very happy with the experience and with my purchase used car clearly. I was able to find a Honda Civic at a reasonable price with great mileage. I'm very happy with the experience and with my purchase! More
by colinthomaspowell
May 20, 2023
My battery died and I was able to get a same-day appointment to have a new one installed. The work took about an hour--I was in and out in no time. appointment to have a new one installed. The work took about an hour--I was in and out in no time. More
by sulohrer
Employees Worked With
May 19, 2023
All was great at GV. The only issue was the speed of the service department to fix minor errors in the car. I would definitely use GV again when I am ready to purchase an The only issue was the speed of the service department to fix minor errors in the car. I would definitely use GV again when I am ready to purchase another car in the future someday. More
by sarah.mccarty
