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Gervais Volkswagen
Lowell , MA
443 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 443 reviews
March 08, 2025
I purchased a car on a very busy Saturday. Savian did his best to speed up the sales process with the trade-in as well and I’m happy with the trade-in price. I would recommend this dealership Savian did his best to speed up the sales process with the trade-in as well and I’m happy with the trade-in price. I would recommend this dealership to anybody More
by Pete
February 28, 2025
Very professional and quick action was taken, friendly and well responsive for urgent actions as needed to be. and well responsive for urgent actions as needed to be. More
by abdoukassem
Verified CustomerFebruary 26, 2025
Savian was very knowledgeable, curious, and easy to talk too. He seemed to work hard to make me a happy customer. too. He seemed to work hard to make me a happy customer. More
by creativartist
February 26, 2025
I am very disappointed with this dealer. I signed a contract to lease a car and paid the monthly deposit by check. However, when I went to pick up the car, he raised the price. He does not h I signed a contract to lease a car and paid the monthly deposit by check. However, when I went to pick up the car, he raised the price. He does not honor agreements, and I do not recommend this dealer. More
by v_bandaru@hotmail.com
Employees Worked With
February 25, 2025
Gervais Volkswagen of Lowell provides amazing service and get your service done in a timely manner. I love a staff that can appreciate my time. The employees at the service department go above and beyond! get your service done in a timely manner. I love a staff that can appreciate my time. The employees at the service department go above and beyond! More
by AYanexa
February 22, 2025
They worked hard with the Vehicle Maintenance company to return my car as quickly as possible. return my car as quickly as possible. More
by shanahan.kim
Employees Worked With
February 16, 2025
Everything went off without a hitch. My wife and I have a very good experience with this dealership. And we love the new car. My wife and I have a very good experience with this dealership. And we love the new car. More
by ma_zimmer
Employees Worked With
February 14, 2025
Theo and Luca were great to work with. Awesome deal right from the get go. Easy to communicate with and super responsive. Will go back for next VW. Great working with Glen in the finance t Awesome deal right from the get go. Easy to communicate with and super responsive. Will go back for next VW. Great working with Glen in the finance team too. More
by jforde
February 01, 2025
John Silva from sales was great. He explained everything to me in detail. He went above and beyond to make the process go smoothly of leasing a new vehicle. He explained everything to me in detail. He went above and beyond to make the process go smoothly of leasing a new vehicle. More
by mlafort2
January 31, 2025
Amazing customer service and attention to detail. Employees were respectful and helpful. Will recommend to friends and family. Employees were respectful and helpful. Will recommend to friends and family. More
by Al Prudencio
