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Gervais Volkswagen
Lowell , MA
428 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 428 reviews
January 27, 2025
Thank you, Saviano Olivero, for an efficient, pleasant experience purchasing my first EV. You patiently answered all the questions and made the whole process look easy. experience purchasing my first EV. You patiently answered all the questions and made the whole process look easy. More
by bdeval
Verified CustomerJanuary 24, 2025
Dropped car off for a recall item and they went through car writing up an overpriced list of items that need to be done tying the car up all day. car writing up an overpriced list of items that need to be done tying the car up all day. More
by Tombosh20@comcast.net
Employees Worked With
January 20, 2025
Well done from a a communication standpoint as well as up front understanding of all costs front understanding of all costs More
by danwalsh8
Employees Worked With
January 18, 2025
We shopped for a replacement to a vehicle for a 16-year-old newly licensed driver who got in his first accident. We found one at your dealership even though your dealership is 2 hours away, 16-year-old newly licensed driver who got in his first accident. We found one at your dealership even though your dealership is 2 hours away, More
by megilx
January 16, 2025
The service department was extremely hard to get in contact with to schedule an appointment. I was told my car would be ready on a certain day and time and it was not ready until the next day. The tech contact with to schedule an appointment. I was told my car would be ready on a certain day and time and it was not ready until the next day. The technician did not reset the recall for my oil change and my car still says service is needed More
by nestorjennifer
Employees Worked With
January 16, 2025
Great service quick turnaround good price awesome staff happy that I chose to go to Gervais happy that I chose to go to Gervais More
by jay
Employees Worked With
January 15, 2025
They were attentive, answered all my questions, and provided all the help I needed when I was there. provided all the help I needed when I was there. More
by mlafort2
