Gervais Volkswagen
Lowell , MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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I went there to purchase a used car, the negotiations went pretty smoothly. I live in NH and wanted to make sure the car would be covered if it did not pass inspection. The car did not pass inspection, went pretty smoothly. I live in NH and wanted to make sure the car would be covered if it did not pass inspection. The car did not pass inspection, and had a few things that needed to be fixed. When I called Ian and explained to him what happened, he said " That does not sound like a me problem". He then took my number and someone from service got back to me. The car was eventually fixed and returned. More
Savian was knowledgeable and honest! Has a great personality and made buying 2 vehicles a quick and easy process! Has a great personality and made buying 2 vehicles a quick and easy process! More
We just leased a new car from Gervais VW and had a fabulous experience. I cannot say enough good things, and I highly recommend them. They were fair, honest, accommodating, and easy to deal with - all fabulous experience. I cannot say enough good things, and I highly recommend them. They were fair, honest, accommodating, and easy to deal with - all adjectives not applicable to the other salesmen we encountered on our three-week search for a car. They gave us an attractive quote right off the bat, with no “fine print,” surprises, misrepresentations, haggling, or pressure, We dealt with Danny, and he was as sweet as can be. More
Quick. Easy. Simple. Friendly people. Make you feel like a valued customer. Nice waiting room as well Easy. Simple. Friendly people. Make you feel like a valued customer. Nice waiting room as well More
Kevin was super helpful and very knowledgeable. He found me the exact car I was looking for and I had it within a week! He found me the exact car I was looking for and I had it within a week! More
Experience was great. Easy to schedule. Very polite and professional. Fast, clean, explained the job and did the work quickly and well. Easy to schedule. Very polite and professional. Fast, clean, explained the job and did the work quickly and well. More
service took over 2 hours. I should have been notified that it was going to take that long. I would have left my car. I should have been notified that it was going to take that long. I would have left my car. More
Thanks to Danny Abbott & Ian Thomas for making the transaction from lease to purchase on my 2020 VW Tiguan easy & efficient! I would recommend them & Gervais Volkswagen to anyone wanting an honest, st transaction from lease to purchase on my 2020 VW Tiguan easy & efficient! I would recommend them & Gervais Volkswagen to anyone wanting an honest, straight-forward purchase!! More
Gervais VW is the best in the business! all of their dealership are extremely helpful in getting our vehicles repaired. Liliana is an amazing service manager that will always go the extra m all of their dealership are extremely helpful in getting our vehicles repaired. Liliana is an amazing service manager that will always go the extra mile for you in the service department. We appreciate the honesty the dealership gives during service visits. More
Very nice person and helpful. I had my first oil change and every thing was free. Everyone was helpful. I had my first oil change and every thing was free. Everyone was helpful. More