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Gervais Volkswagen
Lowell , MA
389 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 389 reviews
November 17, 2023
Hands down my wife and I had the best purchase experience at Gervais VW with Luccas, Ian, and Tony. No-pressure, full transparency friendly staff who gave us an awesome deal and played no games. We can’t rec at Gervais VW with Luccas, Ian, and Tony. No-pressure, full transparency friendly staff who gave us an awesome deal and played no games. We can’t recommend them enough! More
by contactmarcos
November 17, 2023
The dealership is small. The waiting room is comfortable. When they couldn't complete the repair they provided a loaner car until they were able to complete the repair The waiting room is comfortable. When they couldn't complete the repair they provided a loaner car until they were able to complete the repair More
by belangathianos
Verified CustomerNovember 13, 2023
Lilianna is knowledgeable, professional, and thorough. It is always a pleasure to work with her when I bring my car in! It is always a pleasure to work with her when I bring my car in! More
by GMMIRABELLA
Employees Worked With
November 06, 2023
It took more than a month to deliver a used car. I was ask to come to showroom multiple time. It doesnot have a spare wheel and tool kit which was missed by me. But I think by default it should have I was ask to come to showroom multiple time. It doesnot have a spare wheel and tool kit which was missed by me. But I think by default it should have a spare wheel. Overall not a good experience. More
by kalwankar.k
Employees Worked With
November 04, 2023
The team I worked with for purchasing my Atlas were professional, thorough, and helpful. Will highly recommend Gervais Volkswagen to family and friends for the purchase of their new vehicles. professional, thorough, and helpful. Will highly recommend Gervais Volkswagen to family and friends for the purchase of their new vehicles. More
by lawverw
November 04, 2023
Very professional and responsive dealership. They put their best foot forward and worked with me in a non-pressured environment. They were patient and work through the details with me remotely They put their best foot forward and worked with me in a non-pressured environment. They were patient and work through the details with me remotely over several days. They also respected my time and did not spam me with unnecessary phone calls. More
by ieugine
November 03, 2023
easy to work with, good updates and great delivery of the car I picked up. car I picked up. More
by Logan
Employees Worked With
Other Employees :
Ian Thomas
October 27, 2023
She couldnt have been more nice or helpful with warranty info and accommodating me coming a day early 🤦🏻♀️ info and accommodating me coming a day early 🤦🏻♀️ More
by karlynn17
Employees Worked With
