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Gervais Volkswagen

Lowell , MA

4.6
389 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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6-B Industrial Ave E

Lowell , MA

01851

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Showing 389 reviews

December 20, 2023

Liliana is fantastic ! !! We bought our used Jetta with you and she has always been great More

by kris.gelinas
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liliana Arboleda
December 14, 2023

Excellent dealership. Lucas and Ian made the whole process pleasant. They answered all my questions patiently. They helped me each step of the way in getting my VW Passat More

by meenaachandrasekhar
Recommend Dealer
Yes
Employees Worked With
Lucas, Ian Thomas
December 10, 2023

I give a big shout out to the Service manager and her team for their proficiency in regards to fixing my Tiguan 2021, which was giving me hard time. Thanks so very much for your patience and help rendere More

by dnkalanzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Excellent dealership . Savian made the whole process seamless. He is extremely knowledgeable and was a pleasure to work with. Working out the financial details with Glenn w More

by warriordad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savian Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Always a great experience quick service. I wouldnt bring my car anywhere else! Thank you! More

by derekliberty
Recommend Dealer
Yes
Employees Worked With
Lilliana
December 08, 2023

Everything was great including my intake time upon arrival, additional work at last minute, and overall wait time was just ok. Only problem was the technician that worked on my car changed so many set More

by marvia123
Recommend Dealer
Yes
Employees Worked With
Mitchell C
December 01, 2023

I had a great experience with Gervais Volkswagen. Kevin Dun was especially easy to work with. More

by davidmhowe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Asaridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Thomas
December 01, 2023

I was pleasantly surprised with the care I received when shopping for my car. The staff at Gervais was wonderful, caring and willing to work with me and my budget! I was able to find the car I was hoping f More

by patmechlin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Asaridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Thomas
November 22, 2023

All went well. People at Dealership understood requirements to help Buying Id4 Pro vehicle. Very happy with purchase More

by SRAKKIRAJU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savian Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Thomas
November 22, 2023

They never communicated with me via text or phone regarding the status of my repairs. My car ended up needing a replacement part, which I was never told about and would have had to make a return visi More

by smd1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liliana Arboleda
2.0
This rating includes all reviews, with more weight given to recent reviews.
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