Gervais Volkswagen
Lowell , MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Liliana is fantastic ! !! We bought our used Jetta with you and she has always been great !! We bought our used Jetta with you and she has always been great More
Excellent dealership. Lucas and Ian made the whole process pleasant. They answered all my questions patiently. They helped me each step of the way in getting my VW Passat Lucas and Ian made the whole process pleasant. They answered all my questions patiently. They helped me each step of the way in getting my VW Passat home. More
I give a big shout out to the Service manager and her team for their proficiency in regards to fixing my Tiguan 2021, which was giving me hard time. Thanks so very much for your patience and help rendere team for their proficiency in regards to fixing my Tiguan 2021, which was giving me hard time. Thanks so very much for your patience and help rendered to me during my frustrating moments with that car. I confirm, the problem was solved. More
Excellent dealership . Savian made the whole process seamless. He is extremely knowledgeable and was a pleasure to work with. Working out the financial details with Glenn w Savian made the whole process seamless. He is extremely knowledgeable and was a pleasure to work with. Working out the financial details with Glenn was a breeze. He is a true pro! I would highly recommend Gervais. More
Everything was great including my intake time upon arrival, additional work at last minute, and overall wait time was just ok. Only problem was the technician that worked on my car changed so many set arrival, additional work at last minute, and overall wait time was just ok. Only problem was the technician that worked on my car changed so many settings on my car that it took me a long time to change them back: the height and distance of my steering wheel column, my driver's seat, and a lot of my display settings!!! I didn't appreciate that part at all. But rest of service was fine More
I had a great experience with Gervais Volkswagen. Kevin Dun was especially easy to work with. Kevin Dun was especially easy to work with. More
I was pleasantly surprised with the care I received when shopping for my car. The staff at Gervais was wonderful, caring and willing to work with me and my budget! I was able to find the car I was hoping f shopping for my car. The staff at Gervais was wonderful, caring and willing to work with me and my budget! I was able to find the car I was hoping for at a great price. I will definitely plan to return to Gervais in the future!I love my new Tiguan. Thank you Gervais, special thanks to Kevin Dunn! More
All went well. People at Dealership understood requirements to help Buying Id4 Pro vehicle. Very happy with purchase People at Dealership understood requirements to help Buying Id4 Pro vehicle. Very happy with purchase More
They never communicated with me via text or phone regarding the status of my repairs. My car ended up needing a replacement part, which I was never told about and would have had to make a return visi regarding the status of my repairs. My car ended up needing a replacement part, which I was never told about and would have had to make a return visit to install had my car not been kept overnight because I did not know it was ready to be picked up. Communication needs to improve. More