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Gervais Volkswagen
Lowell , MA
389 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 389 reviews
February 08, 2024
Easy to deal with and helpful with transportation replacement. Could always be a little cheaper. replacement. Could always be a little cheaper. More
by MIKEMACARELLI
Verified Customer
February 07, 2024
Disappointed with experience at this dealership. Spent all day to have the car registered and couldn't be inspected that day. There are damage and safety issues not addressed. Kevin Dunn dismissed m Spent all day to have the car registered and couldn't be inspected that day. There are damage and safety issues not addressed. Kevin Dunn dismissed my concerns and said I need to deal with Service. There are known safety issues with the car. I want this known if there is an accident/ The lady is service as understanding at least but may seek relief with 93A and lemon law. I will not recommend this dealer despite buying a car there and referring numerous friends there in the past. More
by DomenicPassat
Employees Worked With
February 07, 2024
I appreciated Danny's attentiveness through the purchase process and orienting me to the car. Putting a set of new tires on the car was terrific, plus new all weather floor mats. process and orienting me to the car. Putting a set of new tires on the car was terrific, plus new all weather floor mats. More
by mkarns1
Employees Worked With
January 31, 2024
Everything was great! In addition to having my car serviced and inspected, I was given helpful guidance regarding the ongoing maintenance of the vehicle. In addition to having my car serviced and inspected, I was given helpful guidance regarding the ongoing maintenance of the vehicle. More
by tomhersey
Employees Worked With
January 26, 2024
My experience was wonderful. Both employees were respectful of my time and vehicle. All work was done in a swift amount of time. They were both super friendly and professional. Both employees were respectful of my time and vehicle. All work was done in a swift amount of time. They were both super friendly and professional. More
by AYanexa
Employees Worked With
Liliana and Melesio
January 24, 2024
Excellent professionals who took their time and went out of the way to simplify the car shopping experience. of the way to simplify the car shopping experience. More
by patcassidy828
January 19, 2024
Communication was great through the appointment and I was kept informed of every thing. Thanks kept informed of every thing. Thanks More
by p905
Employees Worked With
January 15, 2024
Gervais VW has a stellar service department. They are friendly and knowledgeable, and keep the customer informed in clear and understandable terms. They provide a consistently excellent experien They are friendly and knowledgeable, and keep the customer informed in clear and understandable terms. They provide a consistently excellent experience every time. More
by Dan
Employees Worked With
Mitchell
January 12, 2024
Fast professional service, at a great price! Will be back Car was left clean and communication was excellent Will be back Car was left clean and communication was excellent More
by rych603
January 05, 2024
Theo and Savian were easy to work with and worked hard to get us to a deal. get us to a deal. More
by pcusack
