Gervais Volkswagen

Your service department provided excellent service and ensure that my Volkswagen was repaired properly Your department was courteous and insured that all my concerns were taken care of ensure that my Volkswagen was repaired properly Your department was courteous and insured that all my concerns were taken care of More

On time service alway use VW for all my Volkswagen service Gervais is our preferred vendor Staff and service is great ! service Gervais is our preferred vendor Staff and service is great ! More

I needed some bumper repair work done as well as scheduled maintenance. The team was able to get me in right away and supply me with a loaner car on both of my visits. They really went above and bey scheduled maintenance. The team was able to get me in right away and supply me with a loaner car on both of my visits. They really went above and beyond to accommodate me and I really appreciated their extra effort. More

Good to buy voxwegan Tiguan sel 2024 from gervais voxwegan it's a great car hopefully after sale service will be nice voxwegan it's a great car hopefully after sale service will be nice More

Drove up to Lowell after arranging a test drive for a used car. When I got there, informed that the car was sold at auction but that they had "comparable" one (1 year older, no sunroof). Test drive wen used car. When I got there, informed that the car was sold at auction but that they had "comparable" one (1 year older, no sunroof). Test drive went fine and Kevin the sales person was knowledgeable about the car. When we came to talk price, the price was higher than the original one I came in for. When I showed them the price on TrueCar, they claimed that they never posted that price. Terrible bait and switch and wasted 2 hours of my time. No apologies for their screw up or not calling me to tell me that the car was no longer available. More

Liliana was pleasure to deal with and set expectations on timing updates along the way. timing updates along the way. More

Very helpful - they fixed my Atlas in 3 hours, while I waited. Which helped as I was from out of country. waited. Which helped as I was from out of country. More

The staff was very welcoming and sales person savian rodriguez and manager tony was really helpful. rodriguez and manager tony was really helpful. More

Thank you Gervais! I appreciate the time that Savian took with me to ensure that I got into my next VW at the right trim level and price point! Also, he was great in I appreciate the time that Savian took with me to ensure that I got into my next VW at the right trim level and price point! Also, he was great in assisting my son, Jake in getting his first new car. Jake will be a long time customer now too because the crew at Gervais love legos ;-)! More

Long wait times every single time There is a prolonged wait at this dealership on every visit, even during weekdays. Service quality is good though, and they offer complimentary multi-point inspections as wait at this dealership on every visit, even during weekdays. Service quality is good though, and they offer complimentary multi-point inspections as well. More