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Gervais Volkswagen
Lowell , MA
426 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 426 reviews
February 14, 2025
Theo and Luca were great to work with. Awesome deal right from the get go. Easy to communicate with and super responsive. Will go back for next VW. Great working with Glen in the finance t Awesome deal right from the get go. Easy to communicate with and super responsive. Will go back for next VW. Great working with Glen in the finance team too. More
by jforde
Verified Customer
February 01, 2025
John Silva from sales was great. He explained everything to me in detail. He went above and beyond to make the process go smoothly of leasing a new vehicle. He explained everything to me in detail. He went above and beyond to make the process go smoothly of leasing a new vehicle. More
by mlafort2
January 31, 2025
Amazing customer service and attention to detail. Employees were respectful and helpful. Will recommend to friends and family. Employees were respectful and helpful. Will recommend to friends and family. More
by Al Prudencio
January 30, 2025
The service was wonderful in every way. All work was completed in a short amount of time and I was kept in informed about the progress of the work being done throughout the process. All work was completed in a short amount of time and I was kept in informed about the progress of the work being done throughout the process. More
by tomhersey
Employees Worked With
January 29, 2025
Danny met me at the door with a smile. ..he helped me with the lease...good to see him. congrats on his promotion. Liliana also met me with a smile and answered all my questons. ..he helped me with the lease...good to see him. congrats on his promotion. Liliana also met me with a smile and answered all my questons. More
by gas.5001
January 28, 2025
they were fixing a recall, they drained oil and did not refill, did not say anything, my kids were driving to college (7 hr drive) when low oil alert came up. Everyone was freaking out, snow storm was comi refill, did not say anything, my kids were driving to college (7 hr drive) when low oil alert came up. Everyone was freaking out, snow storm was coming, not reliable!!!!! I always take care of their car. I never in my life had a low oil alert come up. More
by i_bruck
Employees Worked With
January 28, 2025
They were on time and did what they said they were gonna do. It all worked out well do. It all worked out well More
by ECORAVOS
Employees Worked With
January 28, 2025
It was a pleasure dealing with the staff, they were responsive and easy to deal with. responsive and easy to deal with. More
by oconnellinc
January 27, 2025
Thank you, Saviano Olivero, for an efficient, pleasant experience purchasing my first EV. You patiently answered all the questions and made the whole process look easy. experience purchasing my first EV. You patiently answered all the questions and made the whole process look easy. More
by bdeval
