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Gervais Volkswagen
Lowell , MA
441 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 441 reviews
March 27, 2025
I have been going to Gervais VW for over 5 years. The service has been great, they don’t push for unnecessary service and point out what is required or recommended. The service has been great, they don’t push for unnecessary service and point out what is required or recommended. More
by dave
Verified CustomerEmployees Worked With
March 26, 2025
very comfortable environment, friendly , and patient, overall great experience. will return. Kevin was great and very helpful overall great experience. will return. Kevin was great and very helpful More
by m_pietrantonio
Employees Worked With
March 25, 2025
Very nice people and very fast workers that make the process nice and easy for you. process nice and easy for you. More
by Jeremy
March 23, 2025
The salesman seemed very knowledgeable in the car I wanted to buy. He was able to negotiate a better price and answered all my questions. wanted to buy. He was able to negotiate a better price and answered all my questions. More
by creativartist
Employees Worked With
March 14, 2025
Small No pressure environment. They were very patient with me. Finance process was very easy as well. Treated with respect by all I encountered. They were very patient with me. Finance process was very easy as well. Treated with respect by all I encountered. More
by rknight8700
March 12, 2025
I’ve always had great luck and great service at herbals in Lowell. Highly recommend the dealership in Lowell. Highly recommend the dealership More
by entree_tomato.0v
Employees Worked With
March 10, 2025
My service rep was amazing. He kept me informed throughout the process and when they were running behind, he took some money off my total bill. He even remembered me when I ca He kept me informed throughout the process and when they were running behind, he took some money off my total bill. He even remembered me when I came back for my inspection sticker and got me right in. Their waiting room was small and nothing special but it is what it is. More
by Beany
Employees Worked With
Nicholas
March 08, 2025
I purchased a car on a very busy Saturday. Savian did his best to speed up the sales process with the trade-in as well and I’m happy with the trade-in price. I would recommend this dealership Savian did his best to speed up the sales process with the trade-in as well and I’m happy with the trade-in price. I would recommend this dealership to anybody More
by Pete
February 28, 2025
Very professional and quick action was taken, friendly and well responsive for urgent actions as needed to be. and well responsive for urgent actions as needed to be. More
by abdoukassem
