Gervais Ford - Service Center

Outstanding Service I recently requested service for both our vehicles. They both needed warranty work, routine maintenance and 5 Star Detailing. Mike and Dean orchestrat I recently requested service for both our vehicles. They both needed warranty work, routine maintenance and 5 Star Detailing. Mike and Dean orchestrated the service impeccably; finishing both vehicles within a three day plan. More

Dean sucks Dean is unfriendly and makes me not want to go back to get my truck serviced there. I will likely go to another ford dealership moving forward. Dean is unfriendly and makes me not want to go back to get my truck serviced there. I will likely go to another ford dealership moving forward. More

Awesome as always I bought my 2014 & 2016 f-150 at prime ford auburn but i ALWATS GET THEM SERVICED AT GERVAIS FORD AYER I GO where i feel theres a trust u have and fe I bought my 2014 & 2016 f-150 at prime ford auburn but i ALWATS GET THEM SERVICED AT GERVAIS FORD AYER I GO where i feel theres a trust u have and feel my truck is taking care of and at prime I get $10 oil changes but I GO to Gervais in ayer ma. More

Routine Oil Change No appointment so there was a slight wait, but everything went fine. First time here, would definitely come back again for oil change or any other ser No appointment so there was a slight wait, but everything went fine. First time here, would definitely come back again for oil change or any other service need. More

As usual no problems I have a 2017 Ford Escape and just had a works package done. No problems, great service as usual. Never had any problems dealing with Gervais Ford fo I have a 2017 Ford Escape and just had a works package done. No problems, great service as usual. Never had any problems dealing with Gervais Ford for all my service and repair needs. More

Detailing? Ordered up a 5 Star Detailing! They did an amazing job, Looks like it did the day I took it off the showroom floor .... except the inside of the door Ordered up a 5 Star Detailing! They did an amazing job, Looks like it did the day I took it off the showroom floor .... except the inside of the door, a minor oversight, But, Absolutely amazing! Well worth the investment. Didn't want to drive it and dirty it up. lol More

Good Ford dealership I earned a complimentary oil change when i bought my truck from this dealership. It was a quick and pleasant visit. I will be going back. I earned a complimentary oil change when i bought my truck from this dealership. It was a quick and pleasant visit. I will be going back. More

Quick lane service When we arrived we were told it would be a 45 minutes wait for an hour service of an oil change and tired rotation. We decided to wait, and the car en When we arrived we were told it would be a 45 minutes wait for an hour service of an oil change and tired rotation. We decided to wait, and the car ended up going in 29 minutes later, and was ready in 40 minutes. More

Excellent service, friendly and kept me informed of what was Scheduling was very quick and easy and the communication with me was excellent. Also were able to finish the repairs in a very timely manner Scheduling was very quick and easy and the communication with me was excellent. Also were able to finish the repairs in a very timely manner More

Great service Dean was professional and listened to my concerns about my vehicle. He explained the work needed and gave a good estimate of the time required to dia Dean was professional and listened to my concerns about my vehicle. He explained the work needed and gave a good estimate of the time required to diagnose and repair. I'm completely satisfied with the results. More