Gervais Ford - Service Center

Service I had my 2013 Explorer serviced a few weeks ago. The service department hit a problem with Ford's computer system and they made sure my car was ser I had my 2013 Explorer serviced a few weeks ago. The service department hit a problem with Ford's computer system and they made sure my car was serviced completely before I picked it up. I am very satisfied with the staff and service at Gervais Ford. More

Long time happy customer I have owned and operated a landscape company with a fleet of over 20 trucks for 25 years. For 20 of them I have exclusively used Gervais Ford and cou I have owned and operated a landscape company with a fleet of over 20 trucks for 25 years. For 20 of them I have exclusively used Gervais Ford and could not be happier. Great place, great value, great people, excellent service center. More

Starter Issue After four visits Truck still doing same thing ??? I don't know what to think I'm puzzled that this problem can not be fixed After four visits Truck still doing same thing ??? I don't know what to think I'm puzzled that this problem can not be fixed More

Excellent service Have always had a positive relationship with this dealer. Good customer relations are important to them. Getvais has a good reputation and makes custo Have always had a positive relationship with this dealer. Good customer relations are important to them. Getvais has a good reputation and makes customers feel welcome. More

As always, great service In ad out in less than an hour for an oil change and tire rotation, they fixed a vibration that showed up over the winter. Very happy with Gervais Sa In ad out in less than an hour for an oil change and tire rotation, they fixed a vibration that showed up over the winter. Very happy with Gervais Sales and Service... More

A Fair Deal Identified what was needed and potential extra work. Unfortunately the extra work had to be done with the accompanying added expense. I feel that I go Identified what was needed and potential extra work. Unfortunately the extra work had to be done with the accompanying added expense. I feel that I got a good explanation and can trust the work that is done here. We cannot always anticipate what a repair may entail or if it is actually needed, so a degree of trust is necessary. Trust is very important. I feel that I can trust Gervais More

Nice people to work with. I always feel confident when I bring in my truck for service now. People are courteous and good at what they do. It's nice to have a good maintenance I always feel confident when I bring in my truck for service now. People are courteous and good at what they do. It's nice to have a good maintenance place to go. More

Quick Lane visit Arrived at 9:20, car was in within 15 minutes and all work complete by 11:30 and it was fairly extensive. Bill less than $150 for everything. Arrived at 9:20, car was in within 15 minutes and all work complete by 11:30 and it was fairly extensive. Bill less than $150 for everything. More

Lou - Outstanding Service Manager I brought my "new/used" Ford Explorer in for an oil change and mentioned to Lou that I heard a vibration in the rear. He said he heard a vibration - I brought my "new/used" Ford Explorer in for an oil change and mentioned to Lou that I heard a vibration in the rear. He said he heard a vibration - possibly coming from the muffler - and recommended that I schedule an appointment to have it checked. More

Great people great service. Mike and the team really care about the service experience. I have done all of my service with them for years. They provide convenient service and ma Mike and the team really care about the service experience. I have done all of my service with them for years. They provide convenient service and make it easy. They are fair and honest and never try to sell me on repairs that can wait or are unnecessary. Excellent Dealership. More