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264 Reviews of Gervais Ford - Service Center
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July 14, 2017
Quick Lane Service My "low tire pressure" light came on while driving home from Leominster. I drove immediately to the Quick Lane. Mike was very accommodating. I rece My "low tire pressure" light came on while driving home from Leominster. I drove immediately to the Quick Lane. Mike was very accommodating. I received excellent service and went home with the tire fixed. More
by MALEXANDER8B
Verified CustomerEmployees Worked With
July 14, 2017
Quicklane service 5K maintenance interval for my F150. Fantastic service. Very convenient to be able to get routine service without an appointment. Had some loyalty po 5K maintenance interval for my F150. Fantastic service. Very convenient to be able to get routine service without an appointment. Had some loyalty points which were applied to this service making the cost less than expected. Always a good thing! More
by KSECINO
Employees Worked With
July 11, 2017
Quick lane oil change Stopped in with no appointment, took my vehicle right in and performed requested service. Price was less than expected, friendly courteous knowledgeab Stopped in with no appointment, took my vehicle right in and performed requested service. Price was less than expected, friendly courteous knowledgeable staff. Highly recommend. More
by needbeernow7
Employees Worked With
July 04, 2017
Precise and punctual service. Lou at the Quick Lane has always been reliable and knowledgeable. I would like to thank Gervais Ford for their excellent service to my car. Lou at the Quick Lane has always been reliable and knowledgeable. I would like to thank Gervais Ford for their excellent service to my car. More
by JMACHARIA_HAGAN
Employees Worked With
July 03, 2017
Always there for me.. I always have a great experience every time I need service. All the employees are friendly and very helpful. I always tell my friends of the great e I always have a great experience every time I need service. All the employees are friendly and very helpful. I always tell my friends of the great experience's I have when I have my car serviced. The crew will go out of their way to assist in anyway possible and to get your vehicle repaired in a timely manor. More
by Dave Hoff
July 03, 2017
Really efficient system The Quicklane system is great. Very fast and a great price for everything that gets done. I've recommended it to a few people already. The Quicklane system is great. Very fast and a great price for everything that gets done. I've recommended it to a few people already. More
by mthomas8
Employees Worked With
I don't know the persons name who checked me in.
June 29, 2017
An efficient, pleasant experience I received a recall from Ford on the seatbelts in my 2014 Ford Fusion Hybrid. I called for service to fix the problem and the Gervais service desk w I received a recall from Ford on the seatbelts in my 2014 Ford Fusion Hybrid. I called for service to fix the problem and the Gervais service desk worked around my schedule and got me in last Monday at 0700. Service was prompt and I enjoyed the waiting area and coffee while I waited. The service was performed quickly and the service manager explained exactly what was done when he gave me my keys and said there will be no charge for this recall service. He asked me if there was any other questions for him. I was happy with the service and the high level of customer care. -Patrick McCartin More
by PATRICKMCCARTIN
June 26, 2017
service review . I was satisfied and will be back. I appreciated the phone quote and heads up to ask if I wanted to proceed with replacing the strut spring. . I was satisfied and will be back. I appreciated the phone quote and heads up to ask if I wanted to proceed with replacing the strut spring. More
by Ccurley1
Employees Worked With
not sure who assisted me at the service desk. (not quick lane). didn't catch his name. I did find it odd that while I stood directly at the desk, and he was at his desk, not on phone.. it took awhile for him to acknowledge my presence., Lisa Mullins
June 26, 2017
Quick Lane Service Always in and Out fast !!! Lou knows his stuff -- Great guy, very knowledgeable about my F 250 Very pleasant and kind and values my time too. e Always in and Out fast !!! Lou knows his stuff -- Great guy, very knowledgeable about my F 250 Very pleasant and kind and values my time too. especially when I wait.. More
by genaro.paen
Employees Worked With
June 23, 2017
Quick lane Service Lou cummings (service rep) very helpful, professional overall just pleasant to work with, Had to leave my F-150 because of the amount of work done, ti Lou cummings (service rep) very helpful, professional overall just pleasant to work with, Had to leave my F-150 because of the amount of work done, tires, brakes, rotors oil change Etc. Lou was in constant communication on progress and was finished exactly in the time frame he quoted More
by towboy11
Employees Worked With
