Gervais Ford - Service Center

Poor Sirius Radio reception Gervais Ford did everything in their power to deal with my concern about poor reception on SIRIUS radio. There is nothing mechanically or electronica Gervais Ford did everything in their power to deal with my concern about poor reception on SIRIUS radio. There is nothing mechanically or electronically wrong, but by comparison to the reception that I get in my 2016 Ford Fusion I am disappointed. I plan to call SIRIUS and lodge my complaint with them. More

Warranty repairs done like clockwork Our commercial Transit van had a problem with the throttle body. I brought it into the service department, it was fixed the next day and was covered Our commercial Transit van had a problem with the throttle body. I brought it into the service department, it was fixed the next day and was covered under the warranty, so no charge! We have had no further problems. Top notch service after the sale. More

Defective rotors but Gervais made it right. 2nd visit for front brake pulsation in about a year's time. 2nd time rotors needed to be turned. After test drive, the technician still felt vibrat 2nd visit for front brake pulsation in about a year's time. 2nd time rotors needed to be turned. After test drive, the technician still felt vibration. Completely replaced both front rotors. 34,600 miles so this was a significant point in the service lifecycle of my truck. Saving me from bearing the expense. More

Awesome Service Took my Subaru to the Gervais Ford Quicklane to get my headlamp replaced after a slight mishap on the highway. They got my car looking as good as new Took my Subaru to the Gervais Ford Quicklane to get my headlamp replaced after a slight mishap on the highway. They got my car looking as good as new in no time flat, and they kept me informed along the way about my options as well as pricing. Truly the best place to go for service on any car. Plus! while my car was in the shop I explored the Sales floor. After a few minutes browsing and chatting with Several Team Members I decided my next car will be a Ford, Just Maybe the New EcoSport! Stop in and have a chat with Gervais, Best Dealer in MA! More

Recall with a smile I had a recall for a small issue with my 08 Escape. Gervais Service was fast, friendly, and efficient. Just my kind of service when you don't really w I had a recall for a small issue with my 08 Escape. Gervais Service was fast, friendly, and efficient. Just my kind of service when you don't really want to be there in the first place. More

All 3 of my Fords only get serviced at Gervais! Convenient early bird drop off, quick and helpful diagnosis, required parts in stock, discount with service coupon, fast and friendly service, repairs Convenient early bird drop off, quick and helpful diagnosis, required parts in stock, discount with service coupon, fast and friendly service, repairs completed when promised. What's not to like! That's why all 3 of my Fords only get serviced at Gervais Ford. More

Service I drive a chrysler 300C , I was plenty surprise at the quick and friendly service I received , I would recommend thier service department for auto nee I drive a chrysler 300C , I was plenty surprise at the quick and friendly service I received , I would recommend thier service department for auto needs. More

New Tires Needed new tires for my F150. After researching a number of tires, reviewing my driving habits and use of the truck, Lou recommended the Yokohama Geo Needed new tires for my F150. After researching a number of tires, reviewing my driving habits and use of the truck, Lou recommended the Yokohama Geolandar H/T G056. Great tires, good ride and much more quiet than the originals. Very competitive pricing especially since I also had the road force balancing performed. More

Words cannot describe how amazing the team is here. This place couldn't be more friendly and helpful. My truck broke down on the highway heading north. on 495. I got a tow to Gervais ford. Best decision This place couldn't be more friendly and helpful. My truck broke down on the highway heading north. on 495. I got a tow to Gervais ford. Best decision I could have made. They made sure I was taken care of and was comfortable. Took care of my truck and went out of the way to make sure I was on my way as quick as possible. I don't know what I would have done if I had gone anywhere else. Ive been to a lot of ford dealerships over the past decade owning my truck and I've never encountered one with such caring and truly amazing staff. Thank you to everyone who made my trip possible getting me back on the road. More

Great service Always very helpful and accommodating, they give great service. Our truck is 6 years old but they still got we needed covered by Ford. Much appreciate Always very helpful and accommodating, they give great service. Our truck is 6 years old but they still got we needed covered by Ford. Much appreciated. More