Gervais Ford - Service Center

Excellent service, friendly and kept me informed of what was Scheduling was very quick and easy and the communication with me was excellent. Also were able to finish the repairs in a very timely manner Scheduling was very quick and easy and the communication with me was excellent. Also were able to finish the repairs in a very timely manner More

Great service Dean was professional and listened to my concerns about my vehicle. He explained the work needed and gave a good estimate of the time required to dia Dean was professional and listened to my concerns about my vehicle. He explained the work needed and gave a good estimate of the time required to diagnose and repair. I'm completely satisfied with the results. More

Quick and professional - above and beyond I was recently in for some quick service and the tech noticed I had new license plates in the passenger seat so he took the initiative to check the re I was recently in for some quick service and the tech noticed I had new license plates in the passenger seat so he took the initiative to check the registration and installed them for me. Thank you!!!! More

Prompt, courteous service. Came in for service because "low tire pressure light" came on. Thought it was simply due to the extreme cold we have been having lately. Wanted to hav Came in for service because "low tire pressure light" came on. Thought it was simply due to the extreme cold we have been having lately. Wanted to have it checked out to make sure it wasn't something more serious. They found a nail that was the cause. This put my mind at ease because this is my wife's car and I didn't want her to get stranded if was more than slight air pressure change due to cold. More

Saturday morning service I was a little leery about getting an oil change on a Saturday morning. It was busier than what I’m accustomed to, but they stuck to the time they es I was a little leery about getting an oil change on a Saturday morning. It was busier than what I’m accustomed to, but they stuck to the time they estimated and I was on my way in less than an hour even with a tire rotation. More

Quality of service I had an issue will my 2013 F150 4x4 radio cutting out. First issue is that it's not to old at all for he radio to go bad. They checked it out and s I had an issue will my 2013 F150 4x4 radio cutting out. First issue is that it's not to old at all for he radio to go bad. They checked it out and said I did need to get a new one, but they never replaced the fuse panel. Ordered a new radio and that one turns out to be bad as well, and they didn't replace the dress panel cover. Ok next radio is ordered and comes in, so set up an appt. for 9am and I did note that I would wait as it only takes 2 hours to complete, but then when I arrived they said they would get me in as soon as possible, so why state a 9 o'clock apt? After all this all I get was sorry for the inconvenience, Mark More

Always a good experience. Friendly, fast and competent service at a good price. I like thinking that even routine maintenance like an oil change is being done by a real mechani Friendly, fast and competent service at a good price. I like thinking that even routine maintenance like an oil change is being done by a real mechanic.. More

Excellent service We bring our company vans to Gervais for service. The work is always done quickly and correctly and there is never a hassle over appointment times. We bring our company vans to Gervais for service. The work is always done quickly and correctly and there is never a hassle over appointment times. More

First rate Service Center The quick service of the Works is very good value for the money. You also get points for each trip using the service quick lube which saves yo The quick service of the Works is very good value for the money. You also get points for each trip using the service quick lube which saves you money. In and out in an hour on a saturday. Very pleased with the service. More

Sticker,oil change, tire rotation. Paperwork and description of work to be done was quickly completed. Work was fairly quickly done and well done. The Quick Lane team did a great prof Paperwork and description of work to be done was quickly completed. Work was fairly quickly done and well done. The Quick Lane team did a great professional job. More