Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gervais Ford
Ayer, MA
468 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 468 reviews
July 28, 2020
Quick Lane We are now in COVID and appointments must be made for any service that needs to be done. I always leave extra time for appointments since being a busi We are now in COVID and appointments must be made for any service that needs to be done. I always leave extra time for appointments since being a business person,I know that it is impossible to know exactly how much time a given task will take due to unanticipated surprises. No matter when I have brought in my 2016 Ford Escape, I have had efficient and thorough work provided. They are the best service department that I have ever had in 40 plus years of driving. More
by BEKK
March 30, 2020
Great service Use them all the time for my past 2 Fords. Always quick, Always Available. Great staff and service people handling my car. What more can I saw..... Use them all the time for my past 2 Fords. Always quick, Always Available. Great staff and service people handling my car. What more can I saw..... More
by jtule
March 26, 2020
Quick Lane is Quick! Brought in my Ford Edge to have the snow tires changed to all weather tires. Needed my car quick and they were true to there word. Thank You Gervais F Brought in my Ford Edge to have the snow tires changed to all weather tires. Needed my car quick and they were true to there word. Thank You Gervais Ford! More
by Kathy
Employees Worked With
March 11, 2020
Gervais Ford is amazing. I needed a new car fast, as my car was totaled in an accident. They found exactly what I was looking for very quickly and gave me a great deal. They had the paperwork ready, all we car was totaled in an accident. They found exactly what I was looking for very quickly and gave me a great deal. They had the paperwork ready, all we needed to do was show up and sign the papers. More
by Afoosh
March 10, 2020
Got it back much better than it went in. I brought my E250 van for an alignment, oil change, and inspection sticker. Gervais found several things that truly needed attention including front w I brought my E250 van for an alignment, oil change, and inspection sticker. Gervais found several things that truly needed attention including front wheel bearings, emergency brake, and a stuck brake caliper. They repaired all the issues and it drives better than ever. On a personal level, they also did the best they could to soften the overall impact of the additional work. More
by Dan Hurley
March 06, 2020
Gervais Ford was a Great Choice I trust Gervais Ford to work on my Ford Fusion Hybrid. Mike Gould on the Quick Lane desk runs an outstanding crew. They do a great job with a staff I trust Gervais Ford to work on my Ford Fusion Hybrid. Mike Gould on the Quick Lane desk runs an outstanding crew. They do a great job with a staff of neat, polite, well trained technicians. I feel that they have my needs in mind. More
by PATRICKMCCARTIN
February 29, 2020
service done they do a great job and very polite and they are very honest and helpful and explain anything you do not understand. can't ask for anything more from they do a great job and very polite and they are very honest and helpful and explain anything you do not understand. can't ask for anything more from them More
by MOHGANCAS
Employees Worked With
February 26, 2020
Im so glad I went to Gervais Ford. They gave me a great deal and were very nice. Thank you Gervais Ford. I’ll definitely recommend you guys deal and were very nice. Thank you Gervais Ford. I’ll definitely recommend you guys More
by vzexunjm
February 25, 2020
Great dealership with excellent service. I have serviced my Lincoln MKX for years at Gervais. I use the Quick Lane for minor service and Mike is knowledgeable and always helpful. Mike Gervais and team are a my Lincoln MKX for years at Gervais. I use the Quick Lane for minor service and Mike is knowledgeable and always helpful. Mike Gervais and team are always doing their best to provide good service. This is a 6 star service center. More
by Lumberguy88
Employees Worked With
Other Employees :
Tracy Rust
February 21, 2020
Lou and another tech (don't know his name) helped me get access to my spare tire under the bed of my F150 truck. The truck is 7 years old, rusted and corroded. It wasn't easy. The best part was they took t access to my spare tire under the bed of my F150 truck. The truck is 7 years old, rusted and corroded. It wasn't easy. The best part was they took the truck in immediately to do the work. More
by sschad1
Employees Worked With
