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Gervais Ford

Ayer, MA

4.7
464 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5 Littleton Rd

Ayer, MA

01432

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Showing 464 reviews

March 05, 2021

They are a great Dealership. Easy to work with to help you find what you need. John Delaney aas our sales Representative and did an outstanding job More

by gailsmith98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Delaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

John makes the buying process as easy as you can hope for. This is my second truck from him and won’t be my last. More

by blovell21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2021 -

Gervais Ford responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 06, 2020

A great Ford F 150 buying experience! A million thanks to Bill Adamson for top notch customer care and a smooth transaction. Highly recommend Gervais! More

by none
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2020

Bill Adamson was great to work with during my truck buying process. Knowledgeable, responsive and listened! A credit to Gervais. I look forward to working with them in the future. More

by Dlaurendeau698
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rosenlund
September 04, 2020

Very Reliable Team !!! My truck F-150 was with engine light on and wrench light , they was able to scan and find the problem, the price was honest and the services was fast and professional. I highly rec More

by Carllos Silva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

Very thoughtful and efficient team at Gervais. Service and Sales groups have always been very helpful and easy to deal with. I found the paperwork involved to be manageable. When leasing an F150 the sal More

by mubaldino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Donovan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rosenlund
July 28, 2020

Quick Lane We are now in COVID and appointments must be made for any service that needs to be done. I always leave extra time for appointments since being a busi More

by BEKK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2020

Great service Use them all the time for my past 2 Fords. Always quick, Always Available. Great staff and service people handling my car. What more can I saw..... More

by jtule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Gervais Ford responded

Hi Jtule, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Gervais Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

March 26, 2020

Quick Lane is Quick! Brought in my Ford Edge to have the snow tires changed to all weather tires. Needed my car quick and they were true to there word. Thank You Gervais F More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2020 -

Gervais Ford responded

We are happy we could make your experience a positive one, Kathy! Thank you so much for choosing Gervais Inc as your first choice for service!

March 11, 2020

Gervais Ford is amazing. I needed a new car fast, as my car was totaled in an accident. They found exactly what I was looking for very quickly and gave me a great deal. They had the paperwork ready, all we More

by Afoosh
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rosenlund
Mar 13, 2020 -

Gervais Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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