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Gervais Ford
Ayer, MA
464 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 464 reviews
April 09, 2015
Great customer service!! I have purchased two cars from Gervais. When issues arise, which happens with any car they make it right no questions asked. They really care about t I have purchased two cars from Gervais. When issues arise, which happens with any car they make it right no questions asked. They really care about their customers!!!! More
by kc512
April 02, 2015
Run run run from this place. Have done business with this family business for over 22 years. The sons took over and they forget about customer service and the customer is first as Have done business with this family business for over 22 years. The sons took over and they forget about customer service and the customer is first as the founder and over did for all the years he was in charge. The bottom dollar more important then the loyal customer. Shame on you sons that have taken over. Treat customers like people and not be greedy owners. Disgusted. Never ever will buy another car or send some to this place More
by Not
Employees Worked With
The Gervais brothers.
July 17, 2012
We went to lease a car, the process was so easy and pleasent. The entire staff was great. Our daughter really liked the experiance, and wants us to buy her a car there when she turns 16. Just when my l pleasent. The entire staff was great. Our daughter really liked the experiance, and wants us to buy her a car there when she turns 16. Just when my lease is up...lol. Smart kid. I will be proud to drive such a beautiful vehicle and keep the Gervais Ford licence plate cover. (I will put one on the front that says, "My other car is a Tardis") Great place, I highly recomend them. More
by kbrook6711
January 27, 2007
I purchased a used - but steill under warranty - Ford from another dealer, and brought it to Gervais for warranty service on two occasions. In both instances, I dealt with knowledgable folks, and the wor from another dealer, and brought it to Gervais for warranty service on two occasions. In both instances, I dealt with knowledgable folks, and the work was done promptly and well. I intend to continue to use Gervais for service and parts. More
by Steamer102
