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Gervais Ford

Ayer, MA

4.7
464 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5 Littleton Rd

Ayer, MA

01432

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Showing 464 reviews

December 05, 2016

Great, fast, and friendly service! At 2:30 PM my 2012 Focus lit up with a red message that said "service transmission" with no forward or reverse gears able to work. I called Gervais Fo More

by DTFocus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Mullins
Dec 06, 2016 -

Gervais Ford responded

Thank you for making Gervais Ford your choice for excellent Service. It was our pleasure to help you and your Focus get back on the road quickly and safely. We strive to make the process go smoothly. Thank you again and we are here when you need us.

December 05, 2016

I had a wonderful time buying two new trucks at Gervis Ford. They went out there way to get me the trucks I requested. Worked very hard to insure I got the best price. The whole team was very cheerful and patie More

by MDEBLASIOINC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fermanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Toomey
Dec 06, 2016 -

Gervais Ford responded

Thank you for choosing Gervais Ford. We are happy we could provide you with fantastic customer service and 2 trucks that meet your needs. Our goal is to make sure the buying process is as relaxed and easy going as possible. Thank you again for choosing Gervais Ford.

December 01, 2016

Great in Every Way We've purchased all our vehicles here and also had them all serviced here. Best and most accommodating dealer we've experienced.. We'd recommend to More

by Kochkid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2016 -

Gervais Ford responded

Thank you for choosing Gervais Ford, and leaving us as well as Mike Gervais a wonderful review. We take pride in our Service and Sales as we always put the customer first. Thank you for spreading the Gervais name and thank you again for Choosing Gervais Ford.

November 30, 2016

Above and beyond service I leased another car from Gervais. We have been dealing with John and John for years demonstrating our trust in them. Buying a car is not like buying More

by Ella1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Santoro
Nov 30, 2016 -

Gervais Ford responded

Thank you so very much for continuing to choose Gervais Ford and this wonderful review. John is truly an amazing customer service oriented man and we are grateful to have him. Thank you again for visiting us at Gervais Ford and we look forward to servicing your vehicle in the future.

November 23, 2016

Best Ford Dealership in Mass! Very accommodating and thorough service! Mike Gervais is the BEST. My car was not ready by end of day, waiting on a new tire, and gave us a rental. More

by JAEH64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2016 -

Gervais Ford responded

Thank you for your choosing Gervais Ford Service, and thank you for the awesome shout out for Mike Gervais. He and the rest of our service team strive to make sure you get the best of Service. We are so happy we cold provide you with a solution until your car was ready. Thank you.

November 22, 2016

Best Car Buying Experience!! John Gervais made car buying easy!! Incredible establishment that I will definitely return to for future new vehicles. Great guy and a great Team be More

by jchilds0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2016 -

Gervais Ford responded

Thank you for the Wonderful Feedback, John Gervais and Gervais Ford continually strive to provide the best in service. Thank you for choosing Gervais Ford and giving us the opportunity to best serve you.

November 20, 2016

Fusion 60,000 mile tuneup Very smooth process, very little time to wait, I will continue to go to Gervais Ford for service and new car purchases. I love my 2014 Fusion More

by drlanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

Gervais Ford responded

Thank you for Stopping into Gervais Ford, it is always a pleasure to have you in the dealership. We are so very happy you continue to love your Ford Fusion and that we continue to be your choice for excellent service. Thank you.

November 18, 2016

fantastic excellent sales personel and serviice this is a class one dealership from the ownership on down thank you for a great sales experience a happy custome More

by PHIL21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Farnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Santoro, John Toomey
Nov 19, 2016 -

Gervais Ford responded

Thank you for choosing Gervais Ford, and thank you for taking the time to leave us a wonderful review. We are so very happy we could meet you expectations and provide you with excellent customer service. .

November 18, 2016

New car purchase Have bought several vehicles here always good service and staff. No problems great car buying experience. Highly recommend doing business here. Bil More

by Pag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2016 -

Gervais Ford responded

Thank you for continuing to come and see us here at Gervais Ford, as well as taking the time to leave us a wonderful review. We are so glad we and Bill continue to offer fantastic service. Thank you.

November 17, 2016

Safety Recall Quick, outstanding service. Took my F150 in for a recall on the brake master cylinder. Truck was done by 9 AM and the work was performed professiona More

by fxcruik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2016 -

Gervais Ford responded

Thank you for your wonderful feedback and choosing Gervais Ford for your service. We are happy we could provide you with excellent service .