Gervais Ford

The service depart The service department is always informative and reliable. I wouldn't go anywhere else. I've been there with last minute issues and they'll hel time The service department is always informative and reliable. I wouldn't go anywhere else. I've been there with last minute issues and they'll hel time allowing of course. More

Brakes I called fast lane because my brake pedal went to the floor.. they told me to come in as soon as I could. The next morning I got a call that it was I called fast lane because my brake pedal went to the floor.. they told me to come in as soon as I could. The next morning I got a call that it was just a brake line and that it would be fixed that day. Quick, no problems out in one day !! Thanks Lou and Mike !!! More

Quick Lane Service I've used this service four times so far and they really are quick! Also, the waiting room is nice and clean and the complimentary coffee is good. I've used this service four times so far and they really are quick! Also, the waiting room is nice and clean and the complimentary coffee is good. More

excellent fast prompt and fair prices one of the main reasons I buy fords had a additional problem and they squeezed me in to check it out fast prompt and fair prices one of the main reasons I buy fords had a additional problem and they squeezed me in to check it out More

Using the Quick Lane Lube oil filter and rotate tires I used Quick lane LOF and rotate tires I was in and out within 45 minutes I would recommend the Quick Lane for service to anyone that wants the job correc Quick lane LOF and rotate tires I was in and out within 45 minutes I would recommend the Quick Lane for service to anyone that wants the job correctly you can definitely trust these guys More

Great service!!!! Had front brakes and tires put on. Had 1:00 appointment and got there at 12:30 and they took the car right in and within 90 minutes it was ready. Had front brakes and tires put on. Had 1:00 appointment and got there at 12:30 and they took the car right in and within 90 minutes it was ready. More

As always, great service Just had my oil change at Gervais Quick Lane and as usual they did a great job very prompt. I have a 2012 Ford Escape Limited Fwd with V6. Bought it n Just had my oil change at Gervais Quick Lane and as usual they did a great job very prompt. I have a 2012 Ford Escape Limited Fwd with V6. Bought it new there with 6 miles I now have 173K + miles on it and it is still running strong. They have done all the servicing since day 1 and I have never had a problem More

Excellent purchasing experience with Gloria Coffin. My first contact with Gloria was by phone with regard to a used F-150 truck listed on the Gervais Website. She was most helpful with providing informa My first contact with Gloria was by phone with regard to a used F-150 truck listed on the Gervais Website. She was most helpful with providing information, arranging visit to test drive, and pulling together the sale. I found her especially communicative, letting me know the status of particular paperwork needed to complete the sale. All went smoothly, and am equally impressed with the role of Jason Catalano in the financial closing of the deal. Both employees were very pleasant to deal with, never applying pressured sale tactics and provided answers to all of my questions. I will highly recommend Gervais Ford to my friends and family. More

Great and quick oil change. Best ford dealership in central mass area. I drive about 20 miles to get a service from gervais it's that good, the people are friendly the oil c Best ford dealership in central mass area. I drive about 20 miles to get a service from gervais it's that good, the people are friendly the oil change is quick and the car is clear. More

Purchase of 2017 Explorer Platinum This is my 3rd vehicle purchased from Gervais ('98 Navigator new, '04 F150 Lariat new) Gloria and team were easy and concise to work with. I built my This is my 3rd vehicle purchased from Gervais ('98 Navigator new, '04 F150 Lariat new) Gloria and team were easy and concise to work with. I built my preferred vehicle online, gave Gloria a general description and she had 7+ vehicles located for our initial sit down. We agreed on a vehicle that was very close executed the P&S and brought it to Gervais for 6 additional after factory options. Exactly what my wife and I wanted. Friendly, polished and comfortable team to work with. More