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Gervais Ford

Ayer, MA

4.6
466 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5 Littleton Rd

Ayer, MA

01432

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Showing 466 reviews

January 20, 2017

Quick Lane Service I've used this service four times so far and they really are quick! Also, the waiting room is nice and clean and the complimentary coffee is good. More

by Whater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Gervais Ford responded

Thank you so very much for choosing the Gervais Ford Quick Lane we do our best to live up to the name and get you out on the road again safely. Thank you so very much for choosing Gervais Ford.

January 20, 2017

excellent fast prompt and fair prices one of the main reasons I buy fords had a additional problem and they squeezed me in to check it out More

by hduplease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Gervais Ford responded

Thank you for stopping into Gervais Ford. We do our best to bring you Fantastic service, pricing and keep you safe on the road. Thank you for stopping into Gervais Ford.

January 20, 2017

Using the Quick Lane Lube oil filter and rotate tires I used Quick lane LOF and rotate tires I was in and out within 45 minutes I would recommend the Quick Lane for service to anyone that wants the job correc More

by SCARPENTER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fermanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Gervais Ford responded

Thank you so very much for coming into Gervais Ford for Service and thank you for your recommendation. We are so glad we could get you in and back on the road quickly and safely, thanks to our fantastic and knowledgeable Service Team. Thank you again for choosing Gervais Ford.

January 19, 2017

Great service!!!! Had front brakes and tires put on. Had 1:00 appointment and got there at 12:30 and they took the car right in and within 90 minutes it was ready. More

by linda.winn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford, We do our best to get you safely back on the road as quickly as possible. We are so glad we could do that and get you in early. Thank you again for choosing Gervais Ford.

January 19, 2017

As always, great service Just had my oil change at Gervais Quick Lane and as usual they did a great job very prompt. I have a 2012 Ford Escape Limited Fwd with V6. Bought it n More

by BDR5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Gervais Ford responded

Thank you for coming into Gervias Ford for service, we do our best to get you back on the road quickly and safely, also its awesome that we have been able to help you for the life of your vehicle and we wish your Ford Escape many more wonderful miles. Thank you again for choosing Gervais Ford.

January 19, 2017

Excellent purchasing experience with Gloria Coffin. My first contact with Gloria was by phone with regard to a used F-150 truck listed on the Gervais Website. She was most helpful with providing informa More

by sorli
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gloria Coffin, Jason Catalano
Jan 23, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford and thank you for the wonderful review, Gloria and Jason do their best to make the car buying process easy and understandable. Our Goal is to be here for you. Thank you so very much for choosing Gervais Ford.

January 17, 2017

Great and quick oil change. Best ford dealership in central mass area. I drive about 20 miles to get a service from gervais it's that good, the people are friendly the oil c More

by fp.les56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria Coffin
Jan 23, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford and for traveling to see us! We do our best to give you the best service possible, Thank you again for coming to see us at Gervais Ford.

January 17, 2017

Purchase of 2017 Explorer Platinum This is my 3rd vehicle purchased from Gervais ('98 Navigator new, '04 F150 Lariat new) Gloria and team were easy and concise to work with. I built my More

by mbrown250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria Coffin, Jason Catalano
Jan 23, 2017 -

Gervais Ford responded

Thank you so very much for choosing Gervais Ford, Gloria is one of our best and always on the Ball with the best options and Jason is awesome at helping people find the right options and financing. We are so glad we could help you and continue to help you find the right Vehicle. Thank you again for choosing Gervais Ford.

January 17, 2017

Vehicle is happy. When my vehicle is running well and is happy I am happy. The service at Gervais has always been excellent and kept my vehicle running well and depend More

by Kochkid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Gervais Ford responded

Thank you so very much for choosing Gervais Ford and thank you for recommending us. We are so glad we could be of service and help you keep our vehicle happy and healthy on the road. Thank you again for Choosing Gervais Ford.

January 16, 2017

Car wouldn,t start on cold morning. Car wouldn't start on a cold morning. Battery was checked out and was found that it was weak. A new battery was installed on the same day. Car is only More

by fusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford I am so glad we could diagnose the problem and get you underway quickly, and a plus it was still under warranty. Thank you again for choosing Gervais Ford, we are glad we can help.

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