Gervais Ford

A Fair Deal Identified what was needed and potential extra work. Unfortunately the extra work had to be done with the accompanying added expense. I feel that I go Identified what was needed and potential extra work. Unfortunately the extra work had to be done with the accompanying added expense. I feel that I got a good explanation and can trust the work that is done here. We cannot always anticipate what a repair may entail or if it is actually needed, so a degree of trust is necessary. Trust is very important. I feel that I can trust Gervais More

Nice people to work with. I always feel confident when I bring in my truck for service now. People are courteous and good at what they do. It's nice to have a good maintenance I always feel confident when I bring in my truck for service now. People are courteous and good at what they do. It's nice to have a good maintenance place to go. More

Best Ford Dealership! I recently bought a new car from Gervais in Ayer and it couldn't have been any easier! I worked with John Delaney who was very helpful, professional I recently bought a new car from Gervais in Ayer and it couldn't have been any easier! I worked with John Delaney who was very helpful, professional and a pleasure. No pressure at all, just a dealership that wants their customers to get what they want at a fair price. Would recommend Gervais to anyone looking for a vehicle. More

Quick Lane visit Arrived at 9:20, car was in within 15 minutes and all work complete by 11:30 and it was fairly extensive. Bill less than $150 for everything. Arrived at 9:20, car was in within 15 minutes and all work complete by 11:30 and it was fairly extensive. Bill less than $150 for everything. More

Fair Dealer I did my research, found the car I wanted and the best deal I found online was at Gervais. Ford in Ayer. I made an appointment with Ryan and went in w I did my research, found the car I wanted and the best deal I found online was at Gervais. Ford in Ayer. I made an appointment with Ryan and went in with my trade to be evaluated. by John I believe For the first time in my history of dealing with car dealerships I got a valuation that was right in the middle of the range I had found from my research, I made an offer on the car I had test driven and shortly after meeting with their finance guy Matt, who presented me with a myriad of well-explained options I had a deal all inked, agreed, and signed.A short time after that , all the Insurance and RMV stuff had been handled, and a new inspection sticker was on my newly acquired vehicle and I was driving it home. All in all I felt respectfully and fairly treated, kept well honestly informed along the way. Highly recommend this dealership base on my personal experience. More

Lou - Outstanding Service Manager I brought my "new/used" Ford Explorer in for an oil change and mentioned to Lou that I heard a vibration in the rear. He said he heard a vibration - I brought my "new/used" Ford Explorer in for an oil change and mentioned to Lou that I heard a vibration in the rear. He said he heard a vibration - possibly coming from the muffler - and recommended that I schedule an appointment to have it checked. More

Great people great service. Mike and the team really care about the service experience. I have done all of my service with them for years. They provide convenient service and ma Mike and the team really care about the service experience. I have done all of my service with them for years. They provide convenient service and make it easy. They are fair and honest and never try to sell me on repairs that can wait or are unnecessary. Excellent Dealership. More

Excellent experience Been purchasing my vehicles from Gervais Ford for many years and have specifically worked with John Toomey. Always has been a great experience, very t Been purchasing my vehicles from Gervais Ford for many years and have specifically worked with John Toomey. Always has been a great experience, very trustworthy. K More

Thumbs Up for Gervais Service! The Gervais Crew was very courteous, good listeners, professionals and ultimately fixed my truck with a smile. They did exactly what they said they w The Gervais Crew was very courteous, good listeners, professionals and ultimately fixed my truck with a smile. They did exactly what they said they would and more! I highly recommend Gervais for any Ford repair. The old expression: "Treat others as you would like to be treated" sums up my experience. Very fair and responsive! Thank you Gervais Ford! More

Awesome prompt service Incredibly professional staff make the process quick and painless. Would highly recommend to anyone who needs either recalls or repairs on their vehi Incredibly professional staff make the process quick and painless. Would highly recommend to anyone who needs either recalls or repairs on their vehicle, or is in the market to buy a new car. More