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Gervais Ford
Ayer, MA
472 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 472 reviews
April 04, 2017
Perfect job Very good. Everything was done as expected. I will recommend all other Ford owners to visit this shop for their service needs. Keep up your good work. Very good. Everything was done as expected. I will recommend all other Ford owners to visit this shop for their service needs. Keep up your good work. More
by MMAMOON
Verified CustomerEmployees Worked With
Not Known at this time
April 03, 2017
Professional work performed The service was performed in a timely manner. However, my truck needed more work than I expected. A 2011 F-150 with 22,500 miles needed a caliper, r The service was performed in a timely manner. However, my truck needed more work than I expected. A 2011 F-150 with 22,500 miles needed a caliper, rotor and pads on the front left side and the pads on the right. More
by bernievshop
April 03, 2017
Great Service Gervais service is always great. The staff is always friendly and do a thorough job. I would recommend Gervais Ford to anyone looking to service their Gervais service is always great. The staff is always friendly and do a thorough job. I would recommend Gervais Ford to anyone looking to service their vehicle. Very fair prices you couldn't get at a fast lube place! More
by FRHPRS
Employees Worked With
Lou Cummings
March 31, 2017
Bad Seeds Simply put, I could not imagine a better car buying experience. John Santoro and the staff at Gervais Ford are pure class! Love my new car thanks gu Simply put, I could not imagine a better car buying experience. John Santoro and the staff at Gervais Ford are pure class! Love my new car thanks guys! More
by mattnoel
Employees Worked With
John Santoro
March 29, 2017
Great Service The Gervais service department is great. They work with me on problems large and small. They presented options and were flexible with solutions. Easy The Gervais service department is great. They work with me on problems large and small. They presented options and were flexible with solutions. Easy in and out. More
by kennevard
Employees Worked With
Mike Gould
March 28, 2017
Great customer service It was my first time at Gervais after moving from out of state. They were very friendly and informative, including recommending a good time to come f It was my first time at Gervais after moving from out of state. They were very friendly and informative, including recommending a good time to come for service when it's a bit quieter. I'd highly recommend them. More
by Explorer2012
Employees Worked With
Mike Gould
March 28, 2017
New tires Execelent service pleasant . Good price comparable to tire ware house stores. Job done quickly. Job done on time and in time given. Thank you Ge Execelent service pleasant . Good price comparable to tire ware house stores. Job done quickly. Job done on time and in time given. Thank you Gervais. More
by TDRIDER
March 28, 2017
Great personal, great service! I'm Gervais Ford customer since 2008 as a Ford guy I all ways buy and service my cars with Gervais. Excellent people, excellent service and excellen I'm Gervais Ford customer since 2008 as a Ford guy I all ways buy and service my cars with Gervais. Excellent people, excellent service and excellent deals. Thank you Gervais Ford for always be there for me! More
by jtex5
Employees Worked With
Other Employees :
John Santoro, Dean Farnum
March 28, 2017
Service of my Ford Edge clean and neat waiting area, people are very respectful. Service workers are quick and do a thorough job with your vehicle. Explain every thing that clean and neat waiting area, people are very respectful. Service workers are quick and do a thorough job with your vehicle. Explain every thing that was done and even explain any deficiencies. More
by AMY.J.LOMBARDO
Employees Worked With
Mike Gould
March 25, 2017
Attentive to the needs as the customer looking to purchase a Overall there was no pressure to buy and more of what can we do to help me make a decision regarding a purchase. I did not have to put up with phone c Overall there was no pressure to buy and more of what can we do to help me make a decision regarding a purchase. I did not have to put up with phone calls attempting to talk me into or convincing me to buy a car. More
by richardspeterh
