
Gervais Ford
Ayer, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Great sevice, no waiting, at good price. The service was great; the tires were rotated with the pattern I asked for. I came in at the right time so I had no waiting. Your prices are always The service was great; the tires were rotated with the pattern I asked for. I came in at the right time so I had no waiting. Your prices are always reasonable. More
purchase of leased car I have purchased 2 vehicles that I previously leased, one in March and the other one in April. As usual, John and Matt were extremely diligent in get I have purchased 2 vehicles that I previously leased, one in March and the other one in April. As usual, John and Matt were extremely diligent in getting me the financing I needed for both vehicles. I have been a customer at Gervais for more than 20 yet than 18 of those years, dealing with John for more than 18 of those years. The excellent service and consideration I receive is what keeps me coming back. A car is a car is a car but the friendliness and concern for my wants and needs shown by John keeps me a returning customer. Overall I find Gervais Ford to be exactly what this consumer needs: friendliness, courtesy, helpful advice, what more could one ask? Well maybe a fee car!!!Ha! Ha!........ More
Service - Check Enginie Light Illuminated The service was scheduled quickly and efficiently. I was able to drop off the vehicle the night before. When I called the next morning, the service The service was scheduled quickly and efficiently. I was able to drop off the vehicle the night before. When I called the next morning, the service person checked the status and checked to see if the replacement part was in stock. That afternoon, we were able to pick up the car. More
Very good. Everything was great, but my husband said that I did not need the tires rotated, the dealership that we bought it from had already done it not that lo Everything was great, but my husband said that I did not need the tires rotated, the dealership that we bought it from had already done it not that long ago. More
Awesome I have been going to the Quick Lane for almost 10 years now and have had probably only two cases where I had an issue, one being the cap for the oil w I have been going to the Quick Lane for almost 10 years now and have had probably only two cases where I had an issue, one being the cap for the oil was not put back properly and the other was the front seat was left covered in grease that they cleaned for me but after 10 years and probably 50 trips to the quick lane that is a pretty good percentage. More
Remove snow tires and change the oil The service was excellent. I dropped off the car and it was ready when I needed it. It drives well with the summer tires now that the danger of snow The service was excellent. I dropped off the car and it was ready when I needed it. It drives well with the summer tires now that the danger of snow might be past More
Good customer service Went in for a tire swap, oil change, and State inspection. I was informed that front end repair work will be needed to pass inspection. Have to come Went in for a tire swap, oil change, and State inspection. I was informed that front end repair work will be needed to pass inspection. Have to come back another time for that. Vehicle was completed in the time frame that was stated. More
Very professional Wouldnt expect anything less at Garvais Ford that's the Garvais Ford way! John Garvais always introduces you to his staff and makes it known how appre Wouldnt expect anything less at Garvais Ford that's the Garvais Ford way! John Garvais always introduces you to his staff and makes it known how appreciative that you purchase from Garvais! More
John toomey great! It was a 6 week wait for the vehicle...i think ford needs a better system to get vehicles off rail cars. John Toomey at Gervais was very apologetic It was a 6 week wait for the vehicle...i think ford needs a better system to get vehicles off rail cars. John Toomey at Gervais was very apologetic and accomodating. More
Oil change and tire rotation Came in for oil change and tire rotation at Quick Lane. Quick Lane got me in right away. Service was provided quickly with no issues. Came in for oil change and tire rotation at Quick Lane. Quick Lane got me in right away. Service was provided quickly with no issues. More