Gervais Ford

Great team, great experience! I recently bought a used car from the Gervais' Ayer dealership and had a great experience. Everyone I met there was very helpful and honest. From givi I recently bought a used car from the Gervais' Ayer dealership and had a great experience. Everyone I met there was very helpful and honest. From giving me advice about the state of my current car, to the options and choices I had with new or used cars. They kept it easy at first so I could really decide my NEEDS, versus just being another "sold unit". I decided to go used and they even looked to see if the other locations had something to fit my specs and price. Turns out I got a Lincoln from a Ford dealership. But a perfect fit...and THAT is what really impressed me. I highly recommend this team of folks out there and know I will go back again for sure! More

Excellent and fast service. I brought my Focus in for service and a new key. They found that the plate bulb needed to be replaced. The car was ready in less than 2 hours. I brought my Focus in for service and a new key. They found that the plate bulb needed to be replaced. The car was ready in less than 2 hours. More

Always a great experience I always have an excellent and straightforward experience. The job is done right and on time. I love bringing my car to Gervais for service. I always have an excellent and straightforward experience. The job is done right and on time. I love bringing my car to Gervais for service. More

Work completed on time and on budget Gervais Service has been excellent ...Dean was very attentive and made sure parts were in stock and ready for install prior to my drop off. Gervais Service has been excellent ...Dean was very attentive and made sure parts were in stock and ready for install prior to my drop off. More

top notch A pleasure to deal with. Very professional with no pressure. My vehicle was picked up at my office and returned after the work was completed. What els A pleasure to deal with. Very professional with no pressure. My vehicle was picked up at my office and returned after the work was completed. What else could you ask for? A quality dealership. More

Excellent John gervais and his team do an outstanding job. Truck was prepped and ready, trade was as agreed to. Paperwork was smooth. Orientation was easy. John gervais and his team do an outstanding job. Truck was prepped and ready, trade was as agreed to. Paperwork was smooth. Orientation was easy. More

John Delaney is great! Thank you for a wonderful experience at your dealership! No pressure, professional and expert care given by John Delaney, to both me and my daughter. Thank you for a wonderful experience at your dealership! No pressure, professional and expert care given by John Delaney, to both me and my daughter. I will highly recommended you John within and around the community! More

As usual great service They are usually prompt and are very good at explaining any repairs that need to be serviced. They also explain the severity of the problem, does it n They are usually prompt and are very good at explaining any repairs that need to be serviced. They also explain the severity of the problem, does it need prompt repairing or can it wait. More

Great sevice, no waiting, at good price. The service was great; the tires were rotated with the pattern I asked for. I came in at the right time so I had no waiting. Your prices are always The service was great; the tires were rotated with the pattern I asked for. I came in at the right time so I had no waiting. Your prices are always reasonable. More

purchase of leased car I have purchased 2 vehicles that I previously leased, one in March and the other one in April. As usual, John and Matt were extremely diligent in get I have purchased 2 vehicles that I previously leased, one in March and the other one in April. As usual, John and Matt were extremely diligent in getting me the financing I needed for both vehicles. I have been a customer at Gervais for more than 20 yet than 18 of those years, dealing with John for more than 18 of those years. The excellent service and consideration I receive is what keeps me coming back. A car is a car is a car but the friendliness and concern for my wants and needs shown by John keeps me a returning customer. Overall I find Gervais Ford to be exactly what this consumer needs: friendliness, courtesy, helpful advice, what more could one ask? Well maybe a fee car!!!Ha! Ha!........ More