Gervais Ford

Mostly good The service done was covered by warranty and was taken care of in addition to replacing the spark plugs. What I didn't realize was that it would be The service done was covered by warranty and was taken care of in addition to replacing the spark plugs. What I didn't realize was that it would be 4 days before I got my car back. There was no indication when I booked the service that it would take that long. More

Brake Inspection and Oil Change Excellent customer service. They only recommended doing the work that was really necessary. They called to let me know what was done and that addition Excellent customer service. They only recommended doing the work that was really necessary. They called to let me know what was done and that additional work on the brakes was not needed at this time. More

Can you take care of this rattle? Dropped my car off early in the a.m.m to have a right rear rattle fixed. Didn't go for a drive with the mechanic b/c it was before they were there. Dropped my car off early in the a.m.m to have a right rear rattle fixed. Didn't go for a drive with the mechanic b/c it was before they were there. They fixed a rattle in the roof and a rattle in my number plate that I never heard or complained about. The original rattle was still there. When I called they said to bring it back and a mechanic would take a drive with me. I did that and he heard what I was concerned with. Brought it back to have it repaired, was in the shocks. They also noticed that my brakes needed to be done. We had both things repaired and they credited me what I paid for the first visit. Moral: Always take a drive with the mechanic if you want a rattle repaired. Very happy with the service and would definitely return in the future. More

5th vehicle purchased 4 vehicles from this dealership from 1990 to 1996, just purchased my fifth vehicle in may, this one used, Vehicle had a few problems that bo purchased 4 vehicles from this dealership from 1990 to 1996, just purchased my fifth vehicle in may, this one used, Vehicle had a few problems that bothered me, Called John Delaney and it was taken care of. More

AC repair with only 45,0000 mile on 2013 F150 Had call service on a Wednesday afternoon and it was in Thursday afternoon to be check out? Like anything else it was bad news! Compresser seized Had call service on a Wednesday afternoon and it was in Thursday afternoon to be check out? Like anything else it was bad news! Compresser seized up belt snapped and more? Bottom line they called I told him to fix it in my truck was ready Friday afternoon . Service did the job in a timely fashion More

repair service Every time I come in, which is rare. I get the best service from Gervais Ford. I wouldn't think of going to another dealership, any other repair Every time I come in, which is rare. I get the best service from Gervais Ford. I wouldn't think of going to another dealership, any other repair shop. Very reasonable price for services. More

Great service at a fair price! The staff is always friendly and helpful. I know when I go there, I'm getting the best service and the price is right. I would recommend this dealer t The staff is always friendly and helpful. I know when I go there, I'm getting the best service and the price is right. I would recommend this dealer to all my family and friends. More

New vehicle purchase Long time customer of this dealership who is always extremely satisfied with the sales process. John Toomey and John Santoro are always a pleasure to Long time customer of this dealership who is always extremely satisfied with the sales process. John Toomey and John Santoro are always a pleasure to do business with. More

Outstanding dealership I have been going to Gervais Ford for several years and they have been fantastic to work with . Overall top notch all around Chris H. I have been going to Gervais Ford for several years and they have been fantastic to work with . Overall top notch all around Chris H. More

Tires and Detailing As usual the job was done when scheduled and the final product was excellent! I am very pleased with the tires installed and the detailing of my vehic As usual the job was done when scheduled and the final product was excellent! I am very pleased with the tires installed and the detailing of my vehicle. More