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Gervais Ford

Ayer, MA

4.6
466 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5 Littleton Rd

Ayer, MA

01432

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Showing 466 reviews

September 01, 2017

Customer oriented - Good Service! I was treated with respect - they are good listeners and fixed my issue immediately! Great Service Department and People! Thank you for getting me b More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fermanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Farnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service tech was very and very friendly!
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service, We do our best to give each of our clients our full attention so that we know how to best help them. Plus, it is our goal to get you and your vehicle back on the road quickly and safely. Thank you once again for choosing Gervais Ford for your service.

August 31, 2017

Brakes. Oil change Always a great experience at Gervais Ford. John and Dean are always helpful...would recommend to friends looking for service ir a new vehicle...thank More

by MISTY401
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Santoro
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford We do our best to give our clients and excellent experience in both sales and service. The buying process and service can be over whelming and our goal is to make sure your informed and aware of all the options available, and we work with you to make sure you get the best price every time weather its Sales or Service. Thank you again for choosing Gervais Ford. We are here to be your automotive guide.

August 31, 2017

Service was quick and easy I went in for an inspection sticker and a quick oil change plus tire rotation. Everything was done quickly and cost me less than $100. That's always More

by GUYOLIVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service, We do our best to give you the right price and it is our goal to get you and your vehicle back on the road quickly and safely. Thank you once again for choosing Gervais Ford for your service.

August 31, 2017

Fast and friendly service They had me in and out in no time. Their sales team and service department are top notch. They take the time to help me out. More

by JAKE15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Farnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Santoro
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford, Our goal is to get you and your vehicle back on the road quickly and safely. Because we understand how busy life can be. Thank you once again for choosing Gervais Ford for your service and letting us be your automotive guide.

August 29, 2017

truck repair excellent service as always, service was completed with all issues resolved and extended warranty was well worth having thanks for all your help mak More

by CBOSWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service, I am glad we could help you use your extended warranty to its full benefit, we recommend them to help protect clients from possible future expenses and give you piece of mind, knowing your covered. Thank you for choosing Gervais Ford for your Service, we are here for you.

August 29, 2017

Always a great experience I came in for an inspection sticker. I have a trailer hitch and they needed to remove the ball adapter but it is 4 years old and rusted. Thankfully More

by THOMASBERKOWITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service. We know it's not the best news when something needs to be replaced but, at least we were able to catch it before it became an issue. It is our goal to make sure you and your truck are back on the road quickly and safely. Thank you again for choosing Gervais Ford for your service.

August 25, 2017

Smooth experience on buying car Smooth experience. I explained what I wanted, and next day drove my new car home. My family and I have known Bill Adamson for years and he never disa More

by JLIVING861
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rosenlund
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford, Billy is our top guy and, deserves and fabulous Tin of cookies, he is truly dedicated to Gervais Ford and our clients, always willing to go the extra mile to make you smile. We are so glad he could provide you with an excellent experience. At Gervais it is our goal to make the car buying experience what it should be, Fun! Thank you for choosing Gervais Ford, I am so glad we could be your automotive guide.

August 24, 2017

Positive sales experience Since moving into the area 10 plus years ago we have bought all of our cars from Bill A. Billy is always available to answer questions, is knowledgeab More

by PSMCMARSHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford, Billy is our top guy and, truly dedicated to Gervais Ford and our clients. Billy is always willing to go the extra mile to make you smile. We are so glad he could provide you with an excellent experience. At Gervais it is our goal to make the car buying experience what it should be, Fun! Thank you for choosing Gervais Ford, I am so glad we could be your automotive guide.

August 22, 2017

Great service Needed to have my F250 serviced and get it inspected. Was greeted by a friendly person at the Quick Lane service desk and told the wait time. Was out More

by BUZZG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your Service. We do our best to make sure you have a good experience and get the best in service every time. Plus, Trucks like the F-250 Super Duty's are our specialty. Thank you again for choosing Gervais Ford for your service.

August 22, 2017

Routine service It was done quickly and efficiently which is what I have come to expect from the staff at Gervais. It is why I bring my vehicles there and only there. More

by pbeaushene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service. We do our best to make every experience excellent and, it is our goal to get you and your vehicle back on the road quickly and safely. Thank you once again for Choosing Gervais Ford.

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