Gervais Ford

Used Car Purchase Working with Lisa was great and I love my "new to me" new car! This is my third purchase from Gervais, my first in Ayer. Working with Lisa was great and I love my "new to me" new car! This is my third purchase from Gervais, my first in Ayer. More

Used Car Purchase My high rating for this dealership is because of the salesperson I dealt with. Gloria Coffin went above and beyond my expectations and reflected well My high rating for this dealership is because of the salesperson I dealt with. Gloria Coffin went above and beyond my expectations and reflected well on Gervais Ford. I feel confident that I can call on her to resolve any issue that might come up regarding my new purchase. When that purchase is a used vehicle, the salesperson's integrity is the most important factor. More

Presidents Day Deal I ordered anew car on Presidents Day. It arrived earlier than expected and I drove away happy. I was able to lock-in the rebate and I got an increas I ordered anew car on Presidents Day. It arrived earlier than expected and I drove away happy. I was able to lock-in the rebate and I got an increase to the rebate too. My car was clean, full of gas and ready to go when I arrived. Gloria and JT took good care of me and I know I can count on them in the future. I got auto show tickets and a $50 test drive credit from FORD. More

In and Out in 40 Minutes I came in for an oil change, but found I had credit in my account so I got the tires rotated, too, I was in and out in about 40 minutes. All in all it I came in for an oil change, but found I had credit in my account so I got the tires rotated, too, I was in and out in about 40 minutes. All in all it was a pleasant, professional visit. I'll be back next time my 2011 Fusion needs service. More

Purchased 2011 Ford Explorer I went to Gervais Ford to check on a Ford Explorer that I had seen online. I worked with Gloria Coffin, she was so great and made thing so easy, I end I went to Gervais Ford to check on a Ford Explorer that I had seen online. I worked with Gloria Coffin, she was so great and made thing so easy, I ended buying the car same day. I also worked with the business manager who so great on going through my credit and getting me approved. I couldn't be happier, these guys make buying cars so easy. I look forward to getting my next car from the More

Efficient service process The process was efficient, all went well. I like the booking and communication via email. There was not too much communication over the phone...just The process was efficient, all went well. I like the booking and communication via email. There was not too much communication over the phone...just a message stating that they were changing out the air filter and that all else was well. Thanks for the service. Kelly S. More

Purchased 2018 Explorer Could not be happier with my new Explorer and the process. John Toomey made my buying experience enjoyable and effortless. When I picked up my new Ex Could not be happier with my new Explorer and the process. John Toomey made my buying experience enjoyable and effortless. When I picked up my new Explorer, John Santoro provided me with an excellent training session. He did not rush me and gave me plenty of time to ask questions. I have bought several vehicles from John Toomey over the years and will continue to do so in the future. Also when it came time to meet with Mathew, he also did a great job of offering different warrantee options. He did not pressure me at all and made the final closing a pleasure. More