Gervais Ford

Same great service Went in for a works job; oil change, tire rotation, etc. and as usual they did an excellent job, 2017 Ford Escape was in and out without any surprises Went in for a works job; oil change, tire rotation, etc. and as usual they did an excellent job, 2017 Ford Escape was in and out without any surprises. I have never had any bad experiences with the Quicklane Services and have been taking my vehicles here for service for over 10 years. More

Gervais Ford strength begins with sales personnel. The main reason and the only reason our Ford Mustang was purchased from Gervais Ford is the quality, caring and honesty of Paul Bettencourt!! Paul The main reason and the only reason our Ford Mustang was purchased from Gervais Ford is the quality, caring and honesty of Paul Bettencourt!! Paul is the ultimate salesman who truly takes his clients opinions seriously to satisfy their expectations, beyond and above the average dealership. Hopefully Gervais Ford realizes the gem that goes by the name of Paul Bettencourt. More

Only problem was I had to leave and return 2 hours later because of quick lane wait. All was good though and Lou was great. because of quick lane wait. All was good though and Lou was great. More

engine light I always cringe when i see an engine light. It is what it is and the bill is usually big for a F350. The ford team at Gervais takes care of it the b I always cringe when i see an engine light. It is what it is and the bill is usually big for a F350. The ford team at Gervais takes care of it the best they can because they know it will be a big bill. They contacted me right away and told me what the error codes were, estimated cost and time to complete. Recommend they contact customers with cost estimates via email. It would be easier to read and call with questions rather than hearing the fixes over the phone. That way the customer can do some research to understabd the fixes and call later. I understand time is important and they want permission to start work asap, but I'd prefer a call to check the repair estimate email and call back. I've never had a bad experience with Gervais Ford!! More

Gervais Ford's Express Lane crew is the best. Oil change with tire rotation - in and out on time, with Lou (service manager) coordinating it all. with tire rotation - in and out on time, with Lou (service manager) coordinating it all. More

Excellent dealership Gervais is an excellent place to do business. Whether buying or for service we have been very happy with all of the folks at Gervais. Gervais is an excellent place to do business. Whether buying or for service we have been very happy with all of the folks at Gervais. More

new car experience was easy and quick, Bill answered any questions related to different options we may have ie. buying vs leasing. Shawn was great setting up experience was easy and quick, Bill answered any questions related to different options we may have ie. buying vs leasing. Shawn was great setting up devices and explaining them to me ( a computer challenged person) More

Fast, thorough awesome service!Service advisor is Fast, thorough awesome service! Service advisor is knowledgeable, provides clear explanations, keeps you informed on progress. Have used fast lane m Fast, thorough awesome service! Service advisor is knowledgeable, provides clear explanations, keeps you informed on progress. Have used fast lane multiple times and great service every time! More

Great Service Gervais Ford is very professional. The team is very friendly and gets jobs done efficiently. I am satisfy services Gervais Ford provided. Thank you Ge Gervais Ford is very professional. The team is very friendly and gets jobs done efficiently. I am satisfy services Gervais Ford provided. Thank you Gervais Ford! More