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Gervais Ford
Ayer, MA
464 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 464 reviews
January 12, 2020
Brought my vehicle in to quick lane for inspection and headlight replacement. Lou was able to help maintain reasonable cost for the headlight. They had my service / inspection completed with just a short headlight replacement. Lou was able to help maintain reasonable cost for the headlight. They had my service / inspection completed with just a short wait. Very satisfied with service at Gervais! More
by Mleam4
Employees Worked With
January 11, 2020
Quick lane service Professional service excellent timing in and out in less than 90 minutes! Would recommend dealership to friends overall service was nice. Seems like Professional service excellent timing in and out in less than 90 minutes! Would recommend dealership to friends overall service was nice. Seems like a good service team. More
by tbiggs500
Employees Worked With
January 08, 2020
Wonderful. No only were they responsive, but they suggested alternatives that would be most cost effective. Never going anywhere else to fix our Ford! Love Dean No only were they responsive, but they suggested alternatives that would be most cost effective. Never going anywhere else to fix our Ford! Love Dean and the team at Gervais Ford. More
by ABurke
Employees Worked With
January 06, 2020
Excellent Service I’ve been having my truck serviced at Gervais for over two years. Always treated courteously and I have been completely satisfied with the service do I’ve been having my truck serviced at Gervais for over two years. Always treated courteously and I have been completely satisfied with the service done to my truck. More
by PGould
Employees Worked With
January 06, 2020
honest and efficient service The customer waiting area and associated amenities rank far below those of other dealerships. It wouldn't take a huge investment to improve this defic The customer waiting area and associated amenities rank far below those of other dealerships. It wouldn't take a huge investment to improve this deficiency. More
by jroensch11
January 02, 2020
Great business and good people, except for one girl who I don’t know her name, other than that, very satisfied! Dean Farnum was the best! don’t know her name, other than that, very satisfied! Dean Farnum was the best! More
by rpago07
Employees Worked With
January 01, 2020
I have been buying and having my cars serviced at Gervais for more than 50 years and have never been less than satisfied. I recommend Gervais to friends. They go above and beyond what most dealerships do. for more than 50 years and have never been less than satisfied. I recommend Gervais to friends. They go above and beyond what most dealerships do. More
by Celia
December 27, 2019
One of the.best family owned dealerships around. They go out of there way to make sure that you're satisfied with all of the services they performed. out of there way to make sure that you're satisfied with all of the services they performed. More
by Matt.berube
December 20, 2019
I generally use the quick lane. The service is great, times are quick, and I have never had any issues. Would reccomend the quick lane service to any on. times are quick, and I have never had any issues. Would reccomend the quick lane service to any on. More
by novrob
Employees Worked With
December 11, 2019
Great service. Quick and easy to get service. Price is right. That's all I have to o say so hope that is enough for you right. That's all I have to o say so hope that is enough for you More
by c_fiorino62
Employees Worked With
