Gervais Ford
Ayer, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 464 reviews
Having always owned Ford vehicles I have a high regard for the service organization at Gervais Ford. I recently purchased a 2024 Escape and am very happy. The whole process with Mark in Sales and Larry in for the service organization at Gervais Ford. I recently purchased a 2024 Escape and am very happy. The whole process with Mark in Sales and Larry in Finance made the process less intimidating and stress free. They took care of everything for me and they represent the dealership with professional expertise and great customer service. The Gervais family operates with high integrity and it is a pleasure to be a customer. More
I recently had an exceptional experience buying a 2024 Ford Maverick at Gervais Ford in Ayer, Massachusetts. From initial contact to salesperson to finance department, everything was top notch. There was Ford Maverick at Gervais Ford in Ayer, Massachusetts. From initial contact to salesperson to finance department, everything was top notch. There was no pressure or pushiness, which was very appreciated. It was pleasant from start to finish. I highly recommend this dealership to anyone looking for a positive result in your searching and your purchasing. More
This was the quickest, most painless process of purchasing a new car we’ve ever had! The new car arrived when they said it would. When we went to pick it up, the paperwork was ready for us to sign. purchasing a new car we’ve ever had! The new car arrived when they said it would. When we went to pick it up, the paperwork was ready for us to sign. We were in and out within 15 minutes! More
They couldn't have made the buying process any easier. I told them what I was willing to pay for my truck, they said they would do it, and with low dealer fee. So simple. No pressure from finance guy o I told them what I was willing to pay for my truck, they said they would do it, and with low dealer fee. So simple. No pressure from finance guy on extended warranty and extras. All he did was ask me if I wanted any of it and left it at that. No high pressure pitch at all. They then went above and beyond in trying to help me get the Mach-e my wife wanted. Although the Mach-e didn't work out, I appreciate the effort. Thanks Gervais! ps, they even picked us up at train station on delivery day! More
Great sales people (never thought I'd say that), First time I've enjoyed buying a car. Mark actually listened to me. I've converted to Ford after being a Jeep guy for 30 + years. Still learning about time I've enjoyed buying a car. Mark actually listened to me. I've converted to Ford after being a Jeep guy for 30 + years. Still learning about the Bronco but enjoying the experience and the ride. My wife bought a used Escape here last year she really likes both the sales and the service. Her comments encouraged me to visit for the first time. I've bought and had vehicles serviced in the past and this dealership is on the top of the heap. More
3rd time I've purchased a car from them. Great service, great people. John is awesome! Very prompt and great communication. Would highly recommend. Great service, great people. John is awesome! Very prompt and great communication. Would highly recommend. More
Gervais Ford created the best experience purchasing a new F550 dump truck I have had in my 30 years of buying trucks. The dealership team and my salesman Paul Bettencourt are second to none. Best Regards F550 dump truck I have had in my 30 years of buying trucks. The dealership team and my salesman Paul Bettencourt are second to none. Best Regards Michael Carney More
Gervais Ford was honorable in the entire process of buying a new truck. Bought a Maverick. Due to high demand and low availability some dealers have been driving new Mavericks for a short time and th buying a new truck. Bought a Maverick. Due to high demand and low availability some dealers have been driving new Mavericks for a short time and then selling well over MSRP as a used truck. Intentional and dishonest. Gervais Ford is "not" that type of dealership. They were concise with me and honored their word from beginning to end. More
No hassle I got truck I wanted at price I wanted great experience thank you. experience thank you. More
Gervais Ford has given us exceptional service in our three recent purchase of vehicles for our company. Will definately be back and we highly recommend them to anyone. three recent purchase of vehicles for our company. Will definately be back and we highly recommend them to anyone. More