Gerry Wood Honda

Came in to buy a 2010 civic found on the internet, could not get the fiance worked out, Mr. Ward came in and things went down hill, Mr. Ward is very unfriendly, does not have the customer in mind when he de not get the fiance worked out, Mr. Ward came in and things went down hill, Mr. Ward is very unfriendly, does not have the customer in mind when he deals with you. So I walked out. Came back with my own fiancing from Roadloans. and dealt with someone else and got it worked out. came home with the car and found a dent in the rear quarter panel and left rear window tent scratch, Mr. Ward came out and tried to say I did these things, He tried to blame the customer. So I ended up not getting the issues fixed. I will never reccomend this dealer. Gerry Wood Honda does not have the customer's best intrest in mind. More

We found you on-line. You were helpful on the phone. Everyone was friendly during our visit. Patrick, Joey, and finance was easy to work with. Everyone was friendly during our visit. Patrick, Joey, and finance was easy to work with. More

Travis Grace was very knowledgeable and professional. The thing we liked most about him was that he did not try to pressure us into buying that day. He was patient and understanding of what we were tryi The thing we liked most about him was that he did not try to pressure us into buying that day. He was patient and understanding of what we were trying to acheive and worked hard to tailor a plan to our budget, not his own personal sales goals. We would recommend him and the dealership to anyone looking to buy a new or used Honda. Sim and Michelle DeLapp, Lexington, NC More

What a great experience! We have been in the market for a new SUV and had driven Toyota and Ford. Cecil Ward met us on the way in and had us work with Gary Junker. The first night we were at the dealership new SUV and had driven Toyota and Ford. Cecil Ward met us on the way in and had us work with Gary Junker. The first night we were at the dealership for an extra hour after they had closed. We could not agree on a price and I wanted to to do some more research on the Pilot. They offered to get us a Pilot in the correct color and options. The next day I came back with a price and I was willing to pay and we worked it out. The vehicle was delivered that afternoon. Throughout the whole process Gary and Cecil were extremely professional, friendly and helpful. Gary took the time to show us around the dealership and introduce us to the service and parts folks. He also helped get us "up to speed" on the Pilot. Cecil made sure the little things were taken care of. I had requested the tires be filled with nitrogen and possibly have a pinstrip on the vehicle when he obtained it. Sure enough, when we picked up the vehicle it was there just as requested. We are very pleased with our purchase and will recommend Gerry Wood Honda to everyone. Great Job! More

I enjoyed my experience at this dealership. The salesman was knowledgeable about the cars and provided excellent customer service. I would not only buy another car from this dealership but I would also refe was knowledgeable about the cars and provided excellent customer service. I would not only buy another car from this dealership but I would also refer anyone I know. Thanks for the wonderful experience! More

My first experience purchasing a new car was at Gerry Wood. I must say I had an excellent experience. The salesperson Ralph Young went over and beyond my expectations. Gerry wood has very profession memb Wood. I must say I had an excellent experience. The salesperson Ralph Young went over and beyond my expectations. Gerry wood has very profession members. I will definitely return for future purchases and refer family/friends. More

I have a 1998 Honda Accord and love it. I visited Gerry Wood Honda almost two years ago. Curtis Trapp who was then a salesmen, was very impressive! He was so professional and knowledgeable. At that time Wood Honda almost two years ago. Curtis Trapp who was then a salesmen, was very impressive! He was so professional and knowledgeable. At that time I planned to buy within the year. I told Curtis if he would let me drive a few cars, keep me informed of updates but respect my time table I would by my next Honda from him. He did exactly what I asked for. He kept me informed but didn't bother me. Today it was close to 104 degrees. When we drove in Gerry Woods Honda, Gary Junker dressed in a crisp, long sleeve shirt with a tie greeted us cordially. When we asked for Curtis he took us to him all the time with a smile on his face. He helped us drive several cars, in and out of the heat and was very professional. We bought a 2012 Honda Accord EXL. We were very impressed with everyone who we worked with. Their credit manager, parts department and service department are also great! More

I bought a 2012 Honda Civic from this dealership last week. Travis Grace was our consultant. After test driving the base model Civic, we went into the showroom and eventually bumped into the car I would week. Travis Grace was our consultant. After test driving the base model Civic, we went into the showroom and eventually bumped into the car I would be purchasing. Travis knew every detail of the car. You will not find a better man than Travis: great personality, tremendous sense of humor, and very knowledgeable about what he does. I purchased my vehicle for the price I wanted. I could not have asked for a better experience. Gerry Wood Honda is lucky to have Travis. More

I started the process of purchasing my new CRV online a few months ago via email with Lia. She was very patient, informative, and helpful throughout the whole process. She assisted me with research of comp few months ago via email with Lia. She was very patient, informative, and helpful throughout the whole process. She assisted me with research of competitive vehicles as well to ensure I made an educated decision. Even though it took me several visits to really decide what I wanted her and Gary always had a smile on their face and made me feel comfortable. I recommend this dealer and sales team to Everyone! More

Beware! after you agree to the price of your car,they will try and to shove add ons down your throat. Even after you repeatedly tell them no they continue to try and push you around.On one of the add ons will try and to shove add ons down your throat. Even after you repeatedly tell them no they continue to try and push you around.On one of the add ons ($199) etching,They paraded a couple big shots in front of me to say that it was included in the price of the car. It was not, it was added.We were from out of town and if my ride there had not already left I would not have bought the car! Now for the service dept. I was scheduled to have keyless added and was promised it would be done by lunch. It was completed by 4:00. Also it was put in writing that they owed me a keyless system to be installed and to fill car with gas due to having to make multiple trips there. NO GAS! Their word and their written word is CRAP! These people give car dealers a bad name! More