Gerry Wood Honda
Salisbury, NC
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Service Advisors Adam Rowson and Shane Gibb provided exceptional service in resolving an “engine warning light” issue. Options were presented for repairing our Honda Pilot, and the actual shop time was exceptional service in resolving an “engine warning light” issue. Options were presented for repairing our Honda Pilot, and the actual shop time was about an hour, less time than was projected. More
Thé service department took great care of me, even though I was visiting from out of town. And, my vintage Prelude is never an easy fix (because parts are so difficult to find). I was visiting from out of town. And, my vintage Prelude is never an easy fix (because parts are so difficult to find). More
Had purchased a new 2020 Accord in early 2021 from Gerry Wood, trading in a 1990 Accord with over 100K mileage. From buying the car at this dealership and now two scheduled routine servicing visits, my expe Wood, trading in a 1990 Accord with over 100K mileage. From buying the car at this dealership and now two scheduled routine servicing visits, my experiences have been excellent with both staff and facility. The most recent servicing coordinated by Shane was through and efficient in less than one hour. More
Went in for a oil change and state inspection was warmly greeted by Jessica who took care of everything asked Larry dalton about radio and fixed it quickly great team greeted by Jessica who took care of everything asked Larry dalton about radio and fixed it quickly great team More
Excellent service. Brought my vehicle in for a recall and everything went smoothly. Shane even got a new clip for the one that I was missing. Brought my vehicle in for a recall and everything went smoothly. Shane even got a new clip for the one that I was missing. More
Had a quick install with some taillights. They came out looking better than I could have imagined and was very reasonable on time! Will bring back future projects for sure. They came out looking better than I could have imagined and was very reasonable on time! Will bring back future projects for sure. More
My first visit to Gerry Wood Honda was to have my vehicle serviced and a recall item accomplished. Jessica, my service representative had previously made an appointment for me and answered all my questions r serviced and a recall item accomplished. Jessica, my service representative had previously made an appointment for me and answered all my questions regarding what items of servicing my vehicle required. Upon arriving for my appointment I was treated very professionally and in a timely manner. Jessica kept me updated on the technician’s multipoint inspection, transmission fluid change results and the recall item repair. I felt extremely confident throughout my appointment that things would be accomplished correctly and efficiently. Thank you Gerry Wood Honda for a great experience! More