Gerry Wood Honda

great service Monica Ostroska is the reason we bought 2 Hondas within 2 days of each other! she was very friendly and answered all of our questions! Great Personali Monica Ostroska is the reason we bought 2 Hondas within 2 days of each other! she was very friendly and answered all of our questions! Great Personality for this job!!!!!! thanks again Monica!!!! More

Great experience I was really happy with my overall experience at Gerry Wood. Monica Ostroska was really helpful and I never felt like I was being pushed into making a I was really happy with my overall experience at Gerry Wood. Monica Ostroska was really helpful and I never felt like I was being pushed into making a decision. She gave me the facts and let me have time to think them over. Thank you for giving me a good experience. More

Amazed Salesperson Monica Ostroska is reason enough for anyone to go to your dealership, surpassing your excellent ratings for the dealership listed above. Salesperson Monica Ostroska is reason enough for anyone to go to your dealership, surpassing your excellent ratings for the dealership listed above. She is friendly, sincere and very helpful. And she knows her product totally. We purchased a car from her in what was a genuinely pleasant experience. We will continue to purchase our cars from this dealership as along as she is there. If the maximum number of stars is five I'd give her ten! L. Bruce McNeely More

Surprisingly painless car buying experience! Salesperson James Cobb, sales manager KJ Johnson, and finance manager Brandon Newkirk were incredibly friendly and easy to work with. They made sure t Salesperson James Cobb, sales manager KJ Johnson, and finance manager Brandon Newkirk were incredibly friendly and easy to work with. They made sure that we were satisfied with our new vehicle and they patiently addressed all our questions. More

Thanks for the Great Customer serive!! I was very happy and please from the over all customer service that i received doing my recent purchase of my new car . Matter fact i bought my last I was very happy and please from the over all customer service that i received doing my recent purchase of my new car . Matter fact i bought my last 3 New cars from Gerry Wood Honda and would recommend anyone to buy a car there, Ive always had Great customer service from the sales dept, service dept and other workers at the dealership! Thanks, i will always be a grateful customer from getting service like that!!! More

Almost Perfect I've been looking for a car since Labor day. And everytime I found a car I liked and could afford, the sells rep played so many games the car I wanted I've been looking for a car since Labor day. And everytime I found a car I liked and could afford, the sells rep played so many games the car I wanted would sell faster than I could buy it. Finally I found Gerry Woods honda. KJ was my contact. He told me he would get me in the car I wanted at a price that I could afford. I didn't get off work till near closing but he waited. I pulled up 10 minties after the lot closed and dillion took me on a test drive. That part was great. And over i give my experiance 4 out of 5 stars. More

BUYER BEWARE: additional fees and undervalued trade This dealer is just like so many others I have dealt with. They want you to pay a premium for their car, while they drastically under value your trade This dealer is just like so many others I have dealt with. They want you to pay a premium for their car, while they drastically under value your trade. Be careful of the ADDITIONAL FEES after you've negotiated the price of the vehicle you want to buy and your trade value. After I had negotiated the price of the car I was buying, then came $1,800.00 in ADDITIONAL FEES that were not written into the price negotiated. 199.00 for ETCHING, 899.00 for GAP INSURANCE (this is automatically assumed you want and added to the cost), 699.00 DOC FEE (I understand everyone has a doc fee. However, there are other dealers with the fee set at less than the full allowable NC State charge). The games are the worst part. "Oh, you want to know the value of your trade before we talk about the [car]?" Of course! I SPENT 4.5 HRS for the whole process. Thankfully, this was not my first rodeo, but BUYER BEWARE. They may have the vehicle you want at what would seem to be a bargain price, but you're going to have to be very careful about all the extra fees and gamesmanship in the process to get it. Don't forget your calculator! More

Shopping for a new car - STAY AWAY FROM HERE!!! I drove to Gerry Wood Honda after looking at their prices online. When I got there the sales girl did not know what the online sales prices are. And I drove to Gerry Wood Honda after looking at their prices online. When I got there the sales girl did not know what the online sales prices are. And why should she. It is a scam. She proceeded to tell me the price I saw did not include tax, title, tags which is all normal procedure. She also slipped in there it did not include add ons. I asked what add ons are and she told me - oh, tinted windows, mud flaps and I don't know what else she said. I said - How much are these add ons and she said - I don't know. Good answer. I said - well, are they $40 or $400 or $4,000. She said oh no! they are not $4,000 - they are just a couple thousand dollars. Just a couple thousand dollars. I said that is ridiculous and this dealership is running a scam! She said - every dealership has add ons. I wish to say at this point - I am retired. So I looked at her and said - do you think this is the first car I ever purchased? No answer. I then proceeded to tell her no reputable dealership advertises the price of a car and then ups the price when the customer shows interest. I told her this is bordering on fraud - if it is not already fraud. Again, she told me all dealerships do this! I said - so what - I am a liar, or I am stupid, or I have been fleeced before and didn't realize it? I told her she is wrong and should not be saying that to customers. And if she actually believes her own lies or the lies they have told her - she needs to be educated and she needs to get a job with a trustworthy dealership and stop trying to cheat people. And I left. More

Very Easy and no pressure Thank you for the no pressure experience. I felt very confident buying my new Honda. Dillon was very patient and helpful. I will always choose him and Thank you for the no pressure experience. I felt very confident buying my new Honda. Dillon was very patient and helpful. I will always choose him and Gerry Wood for our cars. More

Awesome place to buy a car. I've now purcahsed two vehicles from Gerry Wood Honda. The sales guys are all excellent to deal with. They were knowledgeable, fair in pricing, and no I've now purcahsed two vehicles from Gerry Wood Honda. The sales guys are all excellent to deal with. They were knowledgeable, fair in pricing, and not pushy. Teddy the sales manager is an awesome guy who is fair and works hard to make the deal right. Don't hesitate to buy a car from these guys. They will treat you right. More