Gerry Wood Honda
Salisbury, NC
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Worse ever Would not ever buy a car from here sold me one with s chip on the hood and now want to just tuch it up it will never be a new car and only had it 15mi Would not ever buy a car from here sold me one with s chip on the hood and now want to just tuch it up it will never be a new car and only had it 15mins 19 Honda Civic sport all black More
Highly Recommended Thank you Erik for a smooth transaction. Your attention to detail, expertise and genuine concern were optimal! It was a perfect experience in every r Thank you Erik for a smooth transaction. Your attention to detail, expertise and genuine concern were optimal! It was a perfect experience in every respect. I will see you again. More
Great service They always make sure your service is top notch. They always make sure you know what is due or coming due, can’t make it fit your budget this time, th They always make sure your service is top notch. They always make sure you know what is due or coming due, can’t make it fit your budget this time, that is okay, they will tell you how much it will cost so you can budget. Always watching for recalls. Sea was courteous and helpful. More
Always courteous and accommodating. Sea kept me updated with communications and costs throughout my servicing. Very courteous and efficient. Didn’t recommend work that could wait until Sea kept me updated with communications and costs throughout my servicing. Very courteous and efficient. Didn’t recommend work that could wait until a later date. More
Great experience!!! I went to Gerry Wood with the intention of only looking, test driving and not buying. I hate to say it but I had written off Gerry Wood group because I went to Gerry Wood with the intention of only looking, test driving and not buying. I hate to say it but I had written off Gerry Wood group because of a horrible experience with the service department at the Jeep dealership. Dealing with Ryan was a pleasure and it totally changed how I feel about Gerry Wood. KJ was also great to deal with in the financing department. Thank you all very much for a good experience and most of all for helping get my beautiful car. More
Excellent Customer Service Professional, courteous service each time we come in. Sea kept us informed of progress of service along the way. We have both our Honda’s services Professional, courteous service each time we come in. Sea kept us informed of progress of service along the way. We have both our Honda’s services at Gerry Wood. More
Continuously Awesome!!! Gerry Woods always delivers. They are timely with repais and have the adsolute best Customer Service Representatives! Jessica and Jade are the best. T Gerry Woods always delivers. They are timely with repais and have the adsolute best Customer Service Representatives! Jessica and Jade are the best. They greet ypu with a smile and professionalism. Both are extremely knowledgeable about the needs of your vehicle, which makes your service visit very comfortable instead of stressdul. I never worry when I pull in for service. Keep up the good work, Gerry Woods Honda! More
Satisfied customer! The car buying experience can be very overwhelming, but my experience was great! I had 2 salesmen, Mr. Junker & Mr. Trapp. The first salesman had give The car buying experience can be very overwhelming, but my experience was great! I had 2 salesmen, Mr. Junker & Mr. Trapp. The first salesman had given me his card earlier in the day, but upon returning to the dealership was with another customer, causing me to be put in the hands of Mr. Trapp. I felt "put off". I was told by someone who used to work as a car salesman that this is how the business work & with this happening, my original salesman would get 1/2 of the sale of my vehicle if I chose to make a purchase. I do feel like this policy should be revisited. Mr. Trapp was a phenomenal salesman! He answered all of my questions & was very professional! I felt absolutely no pressure to make any unwanted decisions. The finance department (K. Johnson )also made every effort to meet my needs, answering all questions & I am thankful. I would most definitely recommend Gerry Wood Honda to anyone! They have top notch customer service!!!! More
February 4, 2019, Judy Great customer service. Went in for an oil change and low tire pressure light was on. Explained what had been done and what needed to be done to kee Great customer service. Went in for an oil change and low tire pressure light was on. Explained what had been done and what needed to be done to keep the car in good shape. I would certainly recommend them. More
Great customer service! Went in for regular maintenance on my CRV. Jessica was very friendly and informative. She had me in and out in 45 minutes. I get great professional se Went in for regular maintenance on my CRV. Jessica was very friendly and informative. She had me in and out in 45 minutes. I get great professional service every time I go in. More