Gerry Wood Honda
Salisbury, NC
Filter Reviews by Keyword
By Type
Showing 670 reviews
Grate service I had a really good time at this dealership. I had amazing help from one of the employees yasin Young. He helped me with all my questions and helped m I had a really good time at this dealership. I had amazing help from one of the employees yasin Young. He helped me with all my questions and helped me in a car that I'm in love with. I reccomend this place to everyone that wants a car. And make sure you ask for yasin Young. More
AMAZING Customer Service !! Buying a new vehicle can be stressful, i suggest this dealership to handle all of that stress for you. Making sure you aren’t questioning your decisio Buying a new vehicle can be stressful, i suggest this dealership to handle all of that stress for you. Making sure you aren’t questioning your decisions and that your smiling ear to ear when pulling out of the lot!! The car salesman who helped me ( Ryan ) was out for MY best interest, not just dollar signs. Finding out what exactly would peek my interest and placing me in MY dream car. Hands down best experience with buying a new or used vehicle. They treat you like family. They did their best and were very successful in making me want to tell everyone i know to get over there and get a new car !! Thank you so much for all you’ve done ! Ryan, you stand out from the rest of the world. Your people skills are off the charts, your so kind and your an excellent example of what customer service should look like ! Keep being awesome !! More
My Third car purchase from here Very knowledgeable about the vehicle I was interested in, I never felt pressured from Ryan at all. Great price quoted for my trade in. I have all my s Very knowledgeable about the vehicle I was interested in, I never felt pressured from Ryan at all. Great price quoted for my trade in. I have all my service done there as well, they stand behind their work. More
Overall “okay” experience Ryan was super friendly and easy to deal with. We had great conversations together and he was very open and honest about things. Would definitely cons Ryan was super friendly and easy to deal with. We had great conversations together and he was very open and honest about things. Would definitely consider doing business with him again in the future. Things I didn’t like about the overall experience were... The sales price even after discounts was over the kbb value. The inside of the car had minimal effort put into detailing it. Definitely did not meet my expectations when buying a car from a dealership. There was a “service light” on when I test drove the car that was not addressed by the service department. Financing wise, I was sold a “top notch” warranty from the dealership only to find out the day after buying the car that I couldn’t purchase that warranty due to reasons controlled by the lending company. More
The best! Amazing dealership with unbeatable prices! They treat you like family and will beat any dealership in the market! I’m shocked on how much I was able t Amazing dealership with unbeatable prices! They treat you like family and will beat any dealership in the market! I’m shocked on how much I was able to save with these guys and Such an amazing customer service by Ryan! More
Great service! Sea Heno did great getting the service done. Ray Shreiner did great with the clean up service. Both were professional and delivered as they said. Sea Heno did great getting the service done. Ray Shreiner did great with the clean up service. Both were professional and delivered as they said. More
Good experience for careful shoppers. Larry Dalton was great to work with. Very knowledgeable of products and features. Dealership has a great customer service waiting area. Like most deal Larry Dalton was great to work with. Very knowledgeable of products and features. Dealership has a great customer service waiting area. Like most dealerships, they like to talk payments instead of actual “out the door” price. If you do your homework and stick to the deal you want, you can make a deal here. More
Bad sales reps misleading info I drove over 2 hours to buy a used car from this place. I found a used suv on there web page so I sent in my cash offer and was told to come on. Remem I drove over 2 hours to buy a used car from this place. I found a used suv on there web page so I sent in my cash offer and was told to come on. Remember they already know im traveling 2 hrs. I get there drive the vehicle we love it. Time to do business. So the price that we agreed upon went up 3000 more thousand dollars once I was at the lot.I have all the messages to prove it. So then they try to get me to finance and ad more money and I said no. Then they start well we already have it marked below book value. They then again lied the offer I gave them was fair price for the age and mileage. I told the manager I could get one 2years newer from another lot with half the mileage and he made like I was lying. Neatless to say I got a newer car less miles and a 2000 dollar difference in price. I would not recommend this place if it was the only lot in the world. They try the bait game and all they got from me was a bad review. Anybody who goes here beware and one more thing the car I was gonna buy didn't even have a warranty. Really. Scammers. More
Purchased new car I purchased a new car from Ryan Travis . I had leased a car and my lease was almost up . Ryan called me several times to assure me that he would be ab I purchased a new car from Ryan Travis . I had leased a car and my lease was almost up . Ryan called me several times to assure me that he would be able to help me buy a car instead of leasing this time .Ryan kept his word and I bought a 4 Dr Honda Civiic. More
On the other side As a customer, the experience is up to par. The sales team are all friendly and helpful in any way. The management team Is always laughing and it’s ju As a customer, the experience is up to par. The sales team are all friendly and helpful in any way. The management team Is always laughing and it’s just a comfortable experience. The coffee mugs are free, so be sure to take one. More