Back

Gerry Raymond Chevrolet Buick GMC

Steubenville, OH

3.9
361 Reviews

1069 Canton Rd

Steubenville, OH

43952

Directions
Sort by

361 Reviews of Gerry Raymond Chevrolet Buick GMC

September 17, 2026

1st time I took the truck back every single light was on , took it back, now I have it with a check engine light on. They let me take it off the lot both times with check engine light on. I don't have anoth More

by nicholasrobert3434
Recommend Dealer
No
September 17, 2026

Making appointment was easy. Service was satisfactory. Was treated with courtesy and respect. Very satisfied! More

by MARVIKAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lucas, Cody Wells, Eddie Stock
September 17, 2026

Horrible customer service. Zero communication. Worst dealership I have ever used for service. Find someplace else for service. More

by rugmonkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
September 13, 2026

Service advisor very rushed. Lack of interest in customer service quality. Stuff not put back right after repair. More

by kirkrick87
Recommend Dealer
No
Employees Worked With
Phillip Reed
September 11, 2026

She was very concerned about the issues on my vehicle. She tried to resolve the issues in other ways. More

by dancynthia
Recommend Dealer
Yes
Employees Worked With
Anya
September 11, 2026

I went in for an oil change, told the blonde lady I was waiting. Couldn't figure out what was taking so long, here my car was completed for almost an hour and no one told me. When I went to ask how my car More

by serusnak
Recommend Dealer
No
Employees Worked With
I don't know, no one would talk to me.
September 03, 2026

There is a reason I drive over an hour to Beirhl Chevy when Gerry Raymond is 2 minutes away. From sales to service this dealership is terrible! More

by joshuamsutton82
Recommend Dealer
No
September 02, 2026

Difficult diagnosis. Turned out to be a control .module for fuel pump that did not show with OBD port. Great Job figuring that one out. Thank you! More

by Jed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
August 31, 2026

Price on website quoted 89. 95 for inspection oil change and tire rotation was charged 89.95 for oil change 25 for rotation and 15 for inspection. I will never go back More

by stay70805
Recommend Dealer
No
August 26, 2026

Salesman was terrific very nice too deal with very thorough even after the sale I would definitely recommend him dealer needs to work on financing end of things More

by jamesbennett1james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Ray 5 stars