Gerry Raymond Chevrolet Buick GMC

Great service ,when they realized the repair was going to take longer than expected they gave me a ride home and called me when they were finished. Thank you take longer than expected they gave me a ride home and called me when they were finished. Thank you More

Had an oil change fast service and friendly staff. Oil change was on time. And checkout was easy and fast. Oil change was on time. And checkout was easy and fast. More

Service is totally inept, the manager did his best to resolve the situation I can't believe how inept your service department is resolve the situation I can't believe how inept your service department is More

They repaired the things that I asked. Customer service could have been better. I felt communication could have been better. Customer service could have been better. I felt communication could have been better. More

Friendly and respectful. Took a while with the Finance Manager. Too talkative. Everyone else was top notch. Took a while with the Finance Manager. Too talkative. Everyone else was top notch. More

My experience with Gerry Raymond’s dealership was absolutely terrible. The communication was one of the biggest problems. I was repeatedly told that my vehicle would be completed that day, only to fi absolutely terrible. The communication was one of the biggest problems. I was repeatedly told that my vehicle would be completed that day, only to find out that it still wasn’t finished. This happened over and over again. They ended up keeping my vehicle for three weeks, while I was continuously given the impression that it would be ready each day. Three weeks is completely unacceptable, especially when you’re relying on your vehicle and are being given repeated promises about when it will be completed. What makes the situation even worse is that after having my vehicle for three weeks, the job still wasn’t properly fixed. I spent all that time waiting, dealing with poor communication, and being told it was almost finished, only to end up with the original problem not actually being resolved. On top of that, the pricing was extremely high, which makes the entire experience even more frustrating. If I’m paying a premium price, I expect the work to actually be completed correctly and communication to be professional and consistent. The combination of extremely high pricing, terrible communication, a three-week wait, repeated promises that the vehicle would be finished “today,” and ultimately not having the job properly fixed made this one of the worst dealership/service experiences I’ve had. More

I like the dealership. They treat me well I would buy another vehicle from them They treat me well I would buy another vehicle from them More

I like the dealership. They treat me well I would buy another vehicle from them They treat me well I would buy another vehicle from them More

Called and explained what was going on and complete follow up. I was treated well as to happen. Luckily all was covered under warranty. Nice dealership. follow up. I was treated well as to happen. Luckily all was covered under warranty. Nice dealership. More

The service was thorough and done in a timely manner. All of the employees were polite, knowledgeable and helpful. We will definitely go back. All of the employees were polite, knowledgeable and helpful. We will definitely go back. More