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Gerry Raymond Chevrolet Buick GMC

Steubenville, OH

3.9
361 Reviews

1069 Canton Rd

Steubenville, OH

43952

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361 Reviews of Gerry Raymond Chevrolet Buick GMC

August 22, 2025

Great service. Only waited a short time. We will be back when we need service. More

by MARKANDTERRIDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only had service done
August 20, 2025

Great experience. Everyone was very nice and helpful This is enough Great dealership would recommend More

by judy_rmrz
Recommend Dealer
Yes
Employees Worked With
Steve Lucas, Steve Lucas
August 20, 2025

Terrible experience with the service department resulting in me having to buy a new vehicle because they couldn’t fix my vehicle that had been in the shop for 5 weeks. Salesman lied and told me certain items More

by rmkramarich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody Wells
August 19, 2025

The service manager,isn't totally honest, I will never return! Nor will I ever purchase another gm product. I will go out of my suggesting, to friends and family, not to purchase. More

by XTREME69_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Lucas, Cody Wells, Eddie Stock
August 16, 2025

Sage and Jay went above and beyond to get me into the vehicle my wife really wanted. Service department could use just a little more help as they always seem to be overwhelmed but do take care of you. More

by kknn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage and Jay are the only ones I worked with.
August 14, 2025

Ill keep this short. 5 hours do change oil rotate tires and run a diagnostic scan is ridiculous. This is the second survey for the same visit get it together. More

by paulshell1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't work with sales this time
August 14, 2025

I had an oil change. They did not change my sticker or change the oil life inside the car. I ordered a speaker to fix a blown speaker and it’s been 3 weeks and nobody ha More

by annamryry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people.
August 14, 2025

The dealership as a whole is wonderful. Getting hold of service is challenging at times and GM rewards seems confusing to both the consumer and dealership. Sage and Jay went above and beyo More

by kknn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage, Jay
August 08, 2025

Very helpful, answered all my questions and didn't make me feel bad when I was calling all the time to check and see when I could get my car. Made sure everything was done right! More

by MGOUDY47
Recommend Dealer
Yes
Aug 08, 2025 -

MGOUDY47 responded

Thanks

August 07, 2025

Your service personnel was very helpful with everything that I needed for this visit. Ron. More

by ronlyn1974
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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