Gerry Lane Chevrolet
Baton Rouge, LA
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The communication with the Service Dept. was poor at best trying to receive information back. Aside from what I believe was an excessive charge for the project, when my truck was received there were greasy b trying to receive information back. Aside from what I believe was an excessive charge for the project, when my truck was received there were greasy boot marks, scuffs, and hand prints everywhere. Additionally a road test was required post repair and in doing so the seats positions were changed, the radio was on and volume up and the climate control settings had been changed. I understand the need to make driver adjustments, but put them back like you found them. It’s a test drive not a joy ride. Oh, and the test drive was 20 miles in length and the stored items beneath the back seat had slid out into the floor board indicating fast and hard braking. This too seems excessive. More
Excellent could not have been better Sales person Diane Excellent could not have been better Sales person Diane Trask is the best Would buy another vehicle from Gerry Lane Excellent could not have been better Sales person Diane Trask is the best Would buy another vehicle from Gerry Lane More
Anna Jones and Tot have wonderful service and very positive attitudes. They will go the extra mile for you. Definitely love everything about my experiences. I honestly can't tell you how greatful I am positive attitudes. They will go the extra mile for you. Definitely love everything about my experiences. I honestly can't tell you how greatful I am. See you when I'm ready for the next upgrade!!! More
One of the best dealerships I ever went to so far with some of the best sales associate. If you fast and efficient this is the place to be . Tatian is one dat helped me very helpful some of the best sales associate. If you fast and efficient this is the place to be . Tatian is one dat helped me very helpful More