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Gerry Lane Chevrolet
Baton Rouge, LA
225 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 225 reviews
February 09, 2023
My last two visits with them was bad. The customer service was horrible. The service representatives were very lackadaisical and unconcerned. They were not very accommodating and did not The customer service was horrible. The service representatives were very lackadaisical and unconcerned. They were not very accommodating and did not seem to care about my issue. More
by Disappointed Customer
Employees Worked With
Won’t name the people
January 22, 2023
We would never purchase a Chevrolet from any other dealer. Excellent experience with the dealership. Donald Gelpi is an awesome salesman. dealer. Excellent experience with the dealership. Donald Gelpi is an awesome salesman. More
by saveycritique
Employees Worked With
Donald Gelpi and Avery Stokes
October 12, 2022
Dorian was amazing! His knowledge of the vehicle along with his nice smile was the icing on the cake. He was friendly and answered all our questions Thanks for making ou His knowledge of the vehicle along with his nice smile was the icing on the cake. He was friendly and answered all our questions Thanks for making our purchase memorable! More
by Poretdm07
Employees Worked With
Dorian
June 29, 2022
My fiance and I brought our vehicle in to have a check engine light diagnostic and repairs done so we could pass state inspection...5 times we brought it back to them because the light never stopped comin engine light diagnostic and repairs done so we could pass state inspection...5 times we brought it back to them because the light never stopped coming back on. Charged us three separate times that added up to thousands of dollars and obviously, the work was never done , they installed malfunctioning parts, or they have a bad diagnostics computer. The mechanics don't know what they are doing. We took lyft cabs back and fourth which amounted to over 120 bucks. We missed work to accommodate their repeated add on nonsense. We actually stayed in the lobby twice all day waiting . We simply wanted to pass inspection. The truck was running fine, but in an attempt to terminate the check engine light we chose a major dealership in order to have quality, honest work performed. That is not what we received. We have notified the BBB and are seeking a refund as this is a totally unethical way to do business. More
by melvinhasselbeck1972
Employees Worked With
Craig poche
