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Gerry Lane Chevrolet
Baton Rouge, LA
223 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 223 reviews
October 12, 2022
Dorian was amazing! His knowledge of the vehicle along with his nice smile was the icing on the cake. He was friendly and answered all our questions Thanks for making ou His knowledge of the vehicle along with his nice smile was the icing on the cake. He was friendly and answered all our questions Thanks for making our purchase memorable! More
by Poretdm07
Employees Worked With
Dorian
June 29, 2022
My fiance and I brought our vehicle in to have a check engine light diagnostic and repairs done so we could pass state inspection...5 times we brought it back to them because the light never stopped comin engine light diagnostic and repairs done so we could pass state inspection...5 times we brought it back to them because the light never stopped coming back on. Charged us three separate times that added up to thousands of dollars and obviously, the work was never done , they installed malfunctioning parts, or they have a bad diagnostics computer. The mechanics don't know what they are doing. We took lyft cabs back and fourth which amounted to over 120 bucks. We missed work to accommodate their repeated add on nonsense. We actually stayed in the lobby twice all day waiting . We simply wanted to pass inspection. The truck was running fine, but in an attempt to terminate the check engine light we chose a major dealership in order to have quality, honest work performed. That is not what we received. We have notified the BBB and are seeking a refund as this is a totally unethical way to do business. More
by melvinhasselbeck1972
Employees Worked With
Craig poche
June 26, 2022
Even though because of how things are going with the market these days we eventually got our Blazer. We are very pleased with the vehicle and how Diane our sales person walked me through all the new gad market these days we eventually got our Blazer. We are very pleased with the vehicle and how Diane our sales person walked me through all the new gadgets in my new car. I will definitely recommend Diane to anyone who is looking for a car. I have always loved Chevrolets and will continue to use Gerry lane for any future purchases. More
by love10r
Employees Worked With
Diane Trask
June 20, 2022
Very professional experience overall. From the convenience of making an appointment for service, to the the prompt greeting and technology assisted system for processing the maintenance v From the convenience of making an appointment for service, to the the prompt greeting and technology assisted system for processing the maintenance visit. I was in and out very quickly. Service technician ran down and printed some information I requested from the parts department even though my request wasn’t related to the service I had come in for. Everyone involved was pleasant and professional. More
by Dave
Employees Worked With
Rose
