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Gerry Lane Chevrolet
Baton Rouge, LA
225 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 225 reviews
June 08, 2023
Horrible experience they sold me a used 2016 Cadillac that they knew needed a transmission. Horrible communication and inexperienced service technician. They order rotors & brakes but the car needed a tr that they knew needed a transmission. Horrible communication and inexperienced service technician. They order rotors & brakes but the car needed a transmission. Lazy service technician who DO NOT want to do the job that needs to be done. I only had the car for a couple days before I discovered it was not running properly and they gave me the run around until they received payment from my finance company.THE WORST CAR EXPERIENCE I EVER HAD IN LIFE. DO NOT WASTE YOUR MONEY NOR TIME WITH THESE UNPROFESSIONAL MANAGERS WHO ONLY CARE ABOUT THEMSELVES AND NOT THE CUSTOMER. I’M SURE THEY WOULD NOT SELL THESE LEMON TO THERE MOM NOR FAMILY. Daquayla Webb was my car sells person who texted me calling me xxxxxxx acting like she was talking about her other customer. I should have walked out after she took my money then requested MORE money before they released the car. VERY HORRIBLE CAR EXPERIENCE. UNRELIABLE CAR DO NOT PURCHASE FROM THIS DEALER. RUN AWAY BEFORE YOU END UP LIKE ME NOT EVEN 30 days and the car been at the service department more than I drove the vehicle and I’m still having problems. A total RIPOFF. More
by latoyae1266
Employees Worked With
Daquayla Webb, Victor Brumfield
May 18, 2023
I don’t know where to start, It has been a stressful journey of car buying and trade-in, been to multiple dealership but only Gerry Lane Chevrolet took me seriously, understands and worked well promptly journey of car buying and trade-in, been to multiple dealership but only Gerry Lane Chevrolet took me seriously, understands and worked well promptly! To you MR DORIAN DANIELS, you have been by far the best sales rep I have ever encountered and (I have dealt with a lot of them)! You deserved this recognition. Thank you for exerting extra effort and by being so pleasant to work with, to MR AVERY STOKES, the only finance director that wont hijack you with extra fees and would throughly explain everything. I am thankful I came across this dealership! I am now a happy 2024 Chevy Trax 1RS and very satisfied Chevy owner, enjoying the car that I really wanted right from the start. This is the only dealership who made it right, i will not work with any other dealership ever again! HIGHLY RECOMMEND THIS PLACE! More
by Ryl Cater
Employees Worked With
Dorian Daniels & Avery Stokes
April 10, 2023
Have gone to multiple dealerships where we were told no but here I finally got a yes. Amaría was so helpful and took her time to help us find what we needed. I would gladly recommend her here to my friends but here I finally got a yes. Amaría was so helpful and took her time to help us find what we needed. I would gladly recommend her here to my friends!! More
by Heather
Employees Worked With
Amaria W.
April 10, 2023
Ms. Amarie Wilson was extremely helpful with my brother receiving his car. Want to bring her $250/month to help her out with whatever she wants. receiving his car. Want to bring her $250/month to help her out with whatever she wants. More
by Tre’Shon
Employees Worked With
Amarie Wilson
March 25, 2023
They don’t stand behind their vehicles first of all the vehicle wasn’t ready had to be jumped off not even a week after driving the check engine light came on called the dealership was told to bring it in vehicle wasn’t ready had to be jumped off not even a week after driving the check engine light came on called the dealership was told to bring it in. I was also told when I purchased the vehicle I had a 30 day warranty. Bring it back after 20 days of purchase and was told it would be over 7000 dollars to fix the turbo and the salesman should not have told me they have a warranty and I know they knew the turbo was going out before I purchased it. More
by Worst experience
Employees Worked With
Amerrah
