Gerry Lane Chevrolet

Horrendous service department Wish I could give ZERO stars!!!! If want a horrendous experience with a Chevy dealership this is the place to go! Dropped my truck off for my appointm Wish I could give ZERO stars!!!! If want a horrendous experience with a Chevy dealership this is the place to go! Dropped my truck off for my appointment on Wednesday at 6:45am and I expected to pick it up the same day as they quoted me, I received a call later that afternoon. That there diesel technicians were working on it and it would take two days. I called on Thursday looking for an update and now they still haven’t changed out the heater core yet it was in stock. Now I called on Friday at noon (today) and still no parts installed just my dash in pieces because the diesel technician couldn’t finish the job!! So if you want to be out of a ride for 3 plus days take it here! They wouldn’t even offer me a loaner vehicle for the weekend! Even though they wanted to keep it for longer! I would be out a vehicle WTH?? Really this dealership is not worth your money!! Also don’t even bother dialing this number 225-336-7962 they give out In there reply to bad reviews so they don’t look bad. All you get is a long game of phone tag and being on hold!! Don’t go here!!!! More

Poor customer relationship This dealer baited me with 1 truck at a price under competition but refused to give me a quote on extended warranty or interest rate unless I drove 2. This dealer baited me with 1 truck at a price under competition but refused to give me a quote on extended warranty or interest rate unless I drove 2.5 hours back a second time to discuss in person. Deju va. The 2nd dealer in the are baiting customers with low prices to get you to their dealership. The other one tried to slip in a lesser warranty 5/75 instead of 6/100 and the increase the quoted price by 900$ and also slip in an additional 495$ once you go to buy. Buyer beware dealers will bait you with low prices but then jack up the price by 1000 plus more than other competition and/or jack up interest by 1 to 2 percent over competition. Both knew I had other solid deals in Texas with a fixed price on extended warranty and low interest through GMF approved but they lured or tried to mute me to their dealership by agreeing to match or beat the price to keep my business local ... and then refuse to give you a quote on extended warranty or interest in person or try to slip in an additional 1500 to 2000 at signing without you knowing. More

New camaro I came to the dealership to look at a Camaro SS and was greeted by Averian Stokes. I found the vehicle that I wanted at a great price. I came to the dealership to look at a Camaro SS and was greeted by Averian Stokes. I found the vehicle that I wanted at a great price. More

New vehicle All personnel were very nice and helpful with process of buying this vehicle. I have bought several vehicles with Gerry Lane and they have always pro All personnel were very nice and helpful with process of buying this vehicle. I have bought several vehicles with Gerry Lane and they have always provided me with exceptional service. More

New Impala Sales representative was very courteous, patient, did not rush, and explained steps of the experience which helped. Enjoyed my shopping experience. I Sales representative was very courteous, patient, did not rush, and explained steps of the experience which helped. Enjoyed my shopping experience. I didn't leave the house to purchase a vehicle but my representative personality helped me make a decision. More

Professional. Smooth and easy We were able to work out a deal over the phone. Walked in and signed all necessary paperwork, transitioned through each step of the process went very We were able to work out a deal over the phone. Walked in and signed all necessary paperwork, transitioned through each step of the process went very smooth. Every one was polite and and professional. I will defiantly be back. More

Goldie is the Greatest I went in after my transmission went out. Picked out a Truck with Goldie. Drive it! Then Bought it. I must say Gerry Lane is a great dealership. Got a I went in after my transmission went out. Picked out a Truck with Goldie. Drive it! Then Bought it. I must say Gerry Lane is a great dealership. Got a Great deal on an 2018. it's still 2017! Goldie knows his stuff. He should be the owner one day!! More

Great Deal I got the best deal ever! This is my second car I bought. Goldie is Great. He gave us the best demonstration ever! If you want a great buying experain I got the best deal ever! This is my second car I bought. Goldie is Great. He gave us the best demonstration ever! If you want a great buying experaince ask for Goldie! More

New car My sales lady daquayla was awesome she helped me with everything very great patience i really appreciate her and mr shad. Thanks you guys so much My sales lady daquayla was awesome she helped me with everything very great patience i really appreciate her and mr shad. Thanks you guys so much More

Great! Wonderful job and quick response. He knew his cars. He pointed me into the right direction as I told him what's my situation and where I wanna be. Awe Wonderful job and quick response. He knew his cars. He pointed me into the right direction as I told him what's my situation and where I wanna be. Awesome work! More