Gerry Lane Cadillac

20107 Cadillac XT5 I am absolutely thrilled with my new 21017 Cadillac XT5! This is the 3rd Cadillac I've purchased from Gerry Lane and I must say this was the best expe I am absolutely thrilled with my new 21017 Cadillac XT5! This is the 3rd Cadillac I've purchased from Gerry Lane and I must say this was the best experience I've had while purchasing a new vehicle. Mr. James Ross, my salesman proved himself to be a kind, smart and caring salesman looking out for my best interest and he did that! I was also happy with all of the hospitality I was shown by John the GM and the finance department. My Dad worked for GM for 40 years and passed away almost 1 year ago. I know he would be proud that I'm driving another safe vehicle and very grateful to the staff at Gerry Lane for treating me as nice as they always do, especially Mr. Ross! I will be proud driving my fun new XT5 and will make sure to tell everyone I know to visit Gerry Lane Cadillac! Thank you all so much! Sincerely, Sherri Edgar More

Wonderful My experience was feeling special and was helped in a way that makes you want to go there everyday because of being treated so special. My experience was feeling special and was helped in a way that makes you want to go there everyday because of being treated so special. More

Horrible Experiences in the Care Service Dpeartment.. I did not buy my Cadillac from this dealership so I cannot fairly say anything bad about the sales process , the bad experiences I have had are with t I did not buy my Cadillac from this dealership so I cannot fairly say anything bad about the sales process , the bad experiences I have had are with the care service department, it has by far been the worst I have experienced in my life! I have received better service at the Chrysler dealership when I had a Jeep. First, they require you to "schedule" an appointment to bring your car in, which might be reasonable for routine maintenance work..i.e oil changes etc or mechanical minor problems that allow you to still be able to drive your vehicle. But after getting a jump off I drove straight to the dealership car care service and was told I didn't have an appointment so I could leave the car or wait for whenever possibly a technician could look at. I waited 7 hours before a tech looked at my car and replaced the battery. Learning from the first experience, I scheduled an "appointment" to take my car in when my engine light came on....and still my sat there for 3 days and NOONE had even looked at it! HORRIBLE!! More

Very nice and helpful Everyone was very nice and helpful. Answered all my questions. Both the manager and Tolby my salesman was very helpful in negotiations and allowing Everyone was very nice and helpful. Answered all my questions. Both the manager and Tolby my salesman was very helpful in negotiations and allowing me to time to test drive the vehicle before purchasing. Marshal Wallace the business manager was also very helpful with my purchase as well. More

Great Experience Gerry Lane and Dudley Williams made our purchasing a car today a great experience. The professional manner and respect Dudley treated us today was out Gerry Lane and Dudley Williams made our purchasing a car today a great experience. The professional manner and respect Dudley treated us today was outstanding. Very nice man and great salesperson. More

Excellent Every visit at Gerry Lane is a pleasant visit. The sales staff and the service staff is the best any customer can ask for. They go above and beyond to Every visit at Gerry Lane is a pleasant visit. The sales staff and the service staff is the best any customer can ask for. They go above and beyond to make sure the customer is always satisfied. I wouldn't go to any other dealership to buy a vehicle. Thanks for everything. More

Wow 😲 what a good time buying a car Grady Lewis is a great professional salesman. This is my third Escalade he sold me today. I have bought way over 100 vehicles in my life and I rate GR Grady Lewis is a great professional salesman. This is my third Escalade he sold me today. I have bought way over 100 vehicles in my life and I rate GRADY LEWIS a great Salesman. The icing on the cake 🎂 was Martha Wallace, business manager. What a super Business Manger.She is extremely smart and helpful to the Salesmen. She is awesome. I rate Grady & Martha a 10 . More

Excellent Customer Service We leased a car from Gerry Lane before and were very pleased with their customer satisfaction and service. This experience was as good, if not better We leased a car from Gerry Lane before and were very pleased with their customer satisfaction and service. This experience was as good, if not better, than the previous one. More

The BEST The overall experience that you get when you go to Gerry Lanes Cadillac is like none other. They are consistently the best in all's aspects of new a The overall experience that you get when you go to Gerry Lanes Cadillac is like none other. They are consistently the best in all's aspects of new and used car sales. They are second to none. More

Excellent Everything and everyone exceeded expectations The car is fantastic and the whole process was very seamless and transparent I look forward to my fut Everything and everyone exceeded expectations The car is fantastic and the whole process was very seamless and transparent I look forward to my future experiences with Gerry lane Cadillac More