Germain VW of Columbus

Everyone there was kind & courteous. Since it's been a while since driving or having an updated model the salesman was very helpful in educating me on all the new equipment with this ne Since it's been a while since driving or having an updated model the salesman was very helpful in educating me on all the new equipment with this newer car. Best of all, I did not feel pressured like past experiences at other dealerships. I had been looking at this vehicle for a couple of weeks online. So glad I got enough nerve to go in and talk to the salesman. Thank-you Luke and the rest of your team in making my experience such a good one. LOVE this car. More

They were prompt I went in for an oil change. They told me they found something else wrong with it, and they were able to fix the same day. They told me they found something else wrong with it, and they were able to fix the same day. More

clean-friendly-all employees willing to help with your questions. service was great on my car. questions. service was great on my car. More

Excellent service Very transparent about costs Courteous and helpful Seemed genuinely concerned Absolutely the way customer service should be and helpful Seemed genuinely concerned Absolutely the way customer service should be More

I visited Germain VW on Auto Mall Dr. on 9/6/23. My Service Associate was Brittany Depascale. The work that i requested was completed very well. Brittany was courteous. I will definat on 9/6/23. My Service Associate was Brittany Depascale. The work that i requested was completed very well. Brittany was courteous. I will definately return to Germain VW for future service and will recommend the dealership to others. T. Francis More

I had an excellent experience with this dealership. Everyone was friendly and my salesman Luke made communication extremely easy. He provided me with all of the document requirements and ensured the pr Everyone was friendly and my salesman Luke made communication extremely easy. He provided me with all of the document requirements and ensured the process was smooth. I purchased a used car and Luke ensured it was full of gas, detailed, and that everything was properly installed on the car. I would not hesitate to purchase another vehicle here! More

Was treated very well by everyone I dealt with! ! They did it in the time estimated and at the price they said. ! They did it in the time estimated and at the price they said. More

My experience with my lease buyout was smooth and efficient. All employees I met with, both over the phone and in person, were courteous and pleasant. efficient. All employees I met with, both over the phone and in person, were courteous and pleasant. More

They make you feel like family when you are there nice clean waiting area with snacks and drinks clean waiting area with snacks and drinks More

Just an oil change, but it was quick and easy. I sure would have like to have a coupon…maybe next time I sure would have like to have a coupon…maybe next time More