Germain VW of Columbus

I currently drive past 2 other VW dealerships to come here. Extremely clean, very friendly staff. Nicholas in service was very open about what was going on with my car, giving me recommendations but neve here. Extremely clean, very friendly staff. Nicholas in service was very open about what was going on with my car, giving me recommendations but never pushing. Nick in Sales remembered my name even though I wasn’t his client! He even started chatting with me about the Mk8 golf R knowing I had the previous gen. Couldn’t recommend highly enough More

I was very pleased with the response of service in dealing with my concern of a possible vehicle problem. The personnel, who gave me their time and effort in the solution are a credit to your dealersh dealing with my concern of a possible vehicle problem. The personnel, who gave me their time and effort in the solution are a credit to your dealership. Service Personified! Keep up the good work. More

Amazing service, attentive, whole process was extremely smooth and could not be happier with my decision and my purchase. Will be going back when I need a new car 100%. smooth and could not be happier with my decision and my purchase. Will be going back when I need a new car 100%. More

Very nice place to go to now. Did not like your service department person. That was there several months ago. Everybody, there was very helpful and friendly. Did not like your service department person. That was there several months ago. Everybody, there was very helpful and friendly. More

Good service, friendly advisors. If you buy tires they are covered by Road hazard. If you buy a car with tires on it the tires are not covered. If you buy tires they are covered by Road hazard. If you buy a car with tires on it the tires are not covered. More

Very thorough, very fast, and very easy to work with. Went out of their way to make sure that my wife and myself were taken care of. Went out of their way to make sure that my wife and myself were taken care of. More

Everyone there was kind & courteous. Since it's been a while since driving or having an updated model the salesman was very helpful in educating me on all the new equipment with this ne Since it's been a while since driving or having an updated model the salesman was very helpful in educating me on all the new equipment with this newer car. Best of all, I did not feel pressured like past experiences at other dealerships. I had been looking at this vehicle for a couple of weeks online. So glad I got enough nerve to go in and talk to the salesman. Thank-you Luke and the rest of your team in making my experience such a good one. LOVE this car. More

They were prompt I went in for an oil change. They told me they found something else wrong with it, and they were able to fix the same day. They told me they found something else wrong with it, and they were able to fix the same day. More

clean-friendly-all employees willing to help with your questions. service was great on my car. questions. service was great on my car. More

Excellent service Very transparent about costs Courteous and helpful Seemed genuinely concerned Absolutely the way customer service should be and helpful Seemed genuinely concerned Absolutely the way customer service should be More