Germain VW of Columbus

R. Sawyer I would definately recommend hatfield to everyone. They were awesome gave me the pay off for my trade in that I wanted and gave me a good price on my I would definately recommend hatfield to everyone. They were awesome gave me the pay off for my trade in that I wanted and gave me a good price on my mazda 6 they even fill up your gas tank before you drive your new car home. I have used Stan Carter 2 times and will Definately recommend him. More

Freddy in sales and Matt in finance worked for days to get me into the right vehicle for my particular needs. I am very happy with the VW Jetta TDI...and would definitely do business with them again. get me into the right vehicle for my particular needs. I am very happy with the VW Jetta TDI...and would definitely do business with them again. More

I had a great experience purchasing a 2014 GTI from Hatfield recently. They had a great selection and their staff from top to bottom was outstanding. My salesman was Brad Kamphaus and he did a great Hatfield recently. They had a great selection and their staff from top to bottom was outstanding. My salesman was Brad Kamphaus and he did a great job in describing every aspect of this deal, along with answering any and all questions that I had. Nick Poppel was another gentleman who was there to answer many of my questions, especially anything regarding the service and maintenance the car would need. I appreciated their patience and knowledge throughout the entire process and would recommend anyone who is interested in a Volkswagon to purchase from Hatfield. More

Very quick, friendly, quality service. Easy to make appointment, easy in and out. Nice waiting area, good coffee, and great explanation of services performed on my vehicle. Very happy with this dealers appointment, easy in and out. Nice waiting area, good coffee, and great explanation of services performed on my vehicle. Very happy with this dealership. Would definately buy here again. 2012 vs beetle More

Extremely friendly, sound advice and a great deal. This is my second time leasing and I will come back when the lease is up again. is my second time leasing and I will come back when the lease is up again. More

I have bought 4 VW Touaregs from Hatfield VW. My daughter and brother bought cars there also. I will NEVER go anyplace else to buy my cars. Sales an Nick Poppel in service are fantastic. and brother bought cars there also. I will NEVER go anyplace else to buy my cars. Sales an Nick Poppel in service are fantastic. More

Received requested appointment date and time. Problem was diagnosed promptly (bad wheel bearing) and service was performed in about 2.5 hours total including the diagnosis, a front-end alignment, a test driv diagnosed promptly (bad wheel bearing) and service was performed in about 2.5 hours total including the diagnosis, a front-end alignment, a test drive, and a car wash. Received a 10% discount on the wheel bearing work, and the front end alignment was done for only an additional $9.95. I have been having this dealership service my 2002 Golf TDI for more than 11 years and 155,000 miles -- all with no complaints. More

the service manager was eating lunch when I arrived. I told him i would come back after he had eaten. He insisted I bring my car in and he would take care of it. I felt kind of bad interrupting his lunch told him i would come back after he had eaten. He insisted I bring my car in and he would take care of it. I felt kind of bad interrupting his lunch, but he said he was glad I was there and "the customer always comes first". He got everything taken care of in a short time and even washed my car. This is the first time I had service done to my new Volkswagon and I am truly impressed with these people. Would I recommend this dealership? Of course and highly. After some of the negative experiences I've had over the years from various car dealerships, I'm delighted! Jim Vowell More

I have been a Volkswagen fan for years. When I moved to Columbus and found Hatfield Volkswagen I have never gone anywhere else! I was having trouble with my new Routan and called the service department wit Columbus and found Hatfield Volkswagen I have never gone anywhere else! I was having trouble with my new Routan and called the service department with some questions. They were very helpful and due to the issues I was describing they suggested bringing the van in. I was informed that my van was still under warranty and it would not cost anything to bring it in. I made my appointment on-line (my first time doing that and it was very easy) Ben called me to confirm my appointment and was my contact person throughout my entire experience. Turns out I needed some extensive work that required parts to be ordered. Ben explained all the work that was going to be done, that it was all covered under warranty and then gave me a loaner car so I could be on my way. It took an entire week to fix the van but Ben called every step of the way to keep me updated. The loaner car was wonderful! I wasn't inconvenienced at all! What could have been a trying time was made stress free! When I came to pick the van up my kids were sad to see the "New Car" go but excited to be able to watch movies again in the van. When I dropped off the keys they had all the paperwork ready to go. I signed got my van keys and the kids even got a lolliepop! I would recommend Hatfield Volkswagen for any service needs! If you do go ask for Ben! He is the best! More