Back

Germain VW of Columbus

Columbus, OH

4.7
119 Reviews

1495 Auto Mall Dr

Columbus, OH

43228

Directions

By Type

Showing 119 reviews

January 30, 2025

Had a early appointment drove in and was greeted cheerfully by Destiny. She went over my car schedule throughly. More

by ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
Jan 30, 2025 -

Germain VW of Columbus responded

Ann, we're delighted to hear that Destiny provided you with a cheerful and thorough experience at Germain Volkswagen of Columbus. Thanks for sharing your positive feedback!

January 30, 2025

I always get appointments promptly when I need them and service is done quickly and expertly. More

by loutkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 31, 2025 -

Germain VW of Columbus responded

We love seeing 5-star reviews. Thanks!

January 19, 2025

I was able to complete all lease paperwork from another state and showed up to the dealership and was able to quickly finish the transaction. More

by jrfreita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristian and Derek
Jan 20, 2025 -

Germain VW of Columbus responded

Freita, we're delighted to hear that your leasing experience with Germain Volkswagen of Columbus was smooth and efficient. Thank you for choosing us!

January 11, 2025

Germain VW is always very friendly and helpful with no pressure. They text or call with updates. The Manager and Destiny are always professional and kind, very considerate every time I call or come in. I More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
Jan 13, 2025 -

Germain VW of Columbus responded

Terry, we're delighted to hear that our team at Germain Volkswagen of Columbus consistently provides you with friendly and helpful service. Thank you for recommending us, and we'll be sure to pass your compliments along to our manager and Destiny!

January 01, 2025

Very nice service, they are very helpful. Answer all my questions, I had a problem with my vw app , and the guy there took the time to help me to resolve the problem. I really recommend. Thi More

by Rochdan2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the guy who helped me that day
Jan 02, 2025 -

Germain VW of Columbus responded

We're delighted to hear that our team at Germain Volkswagen of Columbus provided helpful service and resolved your VW app issue. Thank you for recommending us, and we're here if you need anything else!

October 06, 2024

Lewis was awesome, very professional , knowledgeable and customer focused. We left with a new car and as happy customers ! More

by alemania521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis
Oct 07, 2024 -

Germain VW of Columbus responded

Alemania, we're delighted to hear that Lewis provided such a professional and customer-focused experience at Germain Volkswagen of Columbus. Enjoy your new car!

September 17, 2024

Always schedules service quickly. Communication during service is excellent. Service Rep is knowledgeable, explaining necessary repairs. Great personalities, friendly and placing the More

by Earl Brinkerhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 17, 2024 -

Germain VW of Columbus responded

Earl, we're delighted to hear that our team at Germain Volkswagen of Columbus provided you with excellent service and communication. Thanks for sharing your positive experience!

September 08, 2024

Excellent experience. I knew what I wanted and coordinated my visit via the website. My salesperson had the vehicle I wanted to see waiting for me. Took it for a test driv More

by Christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Sep 09, 2024 -

Germain VW of Columbus responded

Christopher, we're delighted to hear that your experience at Germain Volkswagen of Columbus was smooth and efficient. Thanks for sharing your positive feedback! Enjoy the new ride!

August 10, 2024

Germain VW is always very friendly and helpful with no pressure. They text or call with updates. More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 12, 2024 -

Germain VW of Columbus responded

There is nothing better than a great review. Thanks for giving Germain Volkswagen of Columbus your business, Tammy!

August 07, 2024

Awesome experience as always. They were able to fit me in last minute and was very happy with service and everyone in the service department. Brandon and Dan go above and beyond More

by aortman68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bigelow and Dan Cornell
Aug 07, 2024 -

Germain VW of Columbus responded

We're delighted to hear that Brandon and Dan provided exceptional service at Germain Volkswagen of Columbus. Thanks for sharing your positive experience with our team!

1
...