
Germain Toyota of Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 1,619 reviews
Soy cliente de Toyota Yo compre una tacoma un canry para mi es el mejor carro y si pudiera yo regresaría para comprarme otro I am so happy and I Wil be back for another Yo compre una tacoma un canry para mi es el mejor carro y si pudiera yo regresaría para comprarme otro I am so happy and I Wil be back for another vehicle soon More
Excellent Customer Service My first experience with Germain Toyota of Naples Service Department was excellent. I received a warranty extension letter some time ago from Toyota f My first experience with Germain Toyota of Naples Service Department was excellent. I received a warranty extension letter some time ago from Toyota for a problem with cracks in the dashboard cover for my 10 year old 4Runner. I took the letter to the Germain Service Department in Naples to see what I could find out about when the replacement could be taken care of. I was helped by Peggy Mazaras. She was very knowledgeable regarding this warranty extension. She ordered the part for my vehicle and gave me a realistic estimate as to when the part would be available and how I would be contacted once the part was on site for installation. She was very efficient and knowledgeable of the process in addition to being very nice to work with. I was in and out within minutes very satisfied with the visit - beyond what I expected going in. I didn't realize how large this dealership is when just passing by it. Just going into the Service Department, I immediately had the feeling that this was a well run and very organized. Very impressive. More
Customer Service Excellence! Marcus was accommodating and friendly. He clearly explained all options and choices available. Marcus, using zero sales pressure, showed me several Marcus was accommodating and friendly. He clearly explained all options and choices available. Marcus, using zero sales pressure, showed me several vehicles that met my criteria. He allowed me an extended test drive, and met me to finalize the sale at 7:30 P.M. Prior to receiving the vehicle, it was inspected, thoroughly cleaned and prepped. This is a great company and I highly recommend it! More
Outstanding Service I was very impressed with Nathan Gosline's outstanding service; he was very knowledgeable, attentive and professional. he walked me through the invoi I was very impressed with Nathan Gosline's outstanding service; he was very knowledgeable, attentive and professional. he walked me through the invoice and recommended needed service. I will definite recommend Germaine and Nathan to my friends and family. More
Quite Pleased! I was very happy with Germain. I had a 2:30 appt. for maintenance and they took me early. They were very fast and efficient, as well as being thorough I was very happy with Germain. I had a 2:30 appt. for maintenance and they took me early. They were very fast and efficient, as well as being thorough. I would recommend them. More
Service Easy to make appointments and service associates are right there to assist you. there is no delay and waiting for hours to have maintenance on your ve Easy to make appointments and service associates are right there to assist you. there is no delay and waiting for hours to have maintenance on your vehicle like other car dealers. More
first car purchase I Had a great experience with the best customer service. I purchased my first car here and couldn't be any happier with my purchase. I Had a great experience with the best customer service. I purchased my first car here and couldn't be any happier with my purchase. More
The Best Car Buying Experience Jeff (with a J) Smith was our incredible sales man, He helpled us through what could have been a torturous experience and made it simple and painles Jeff (with a J) Smith was our incredible sales man, He helpled us through what could have been a torturous experience and made it simple and painless. He worked with us several ways, and went out of his way to find us the best car with the best price. We were very happy and would recommend both your company and Jeff (with a J) in particular. Thanks For My Wonderful New Car!! We Love It!! More
Turned my Lemon into Lemonade This man went above and beyond to fix an issue I had with a previous bad experience. He worked hard to get me out of my Lemon and into a beautiful, de This man went above and beyond to fix an issue I had with a previous bad experience. He worked hard to get me out of my Lemon and into a beautiful, dependable, good priced car. He dealt with my grumpy boyfriend who was not happy with my previous experience there and changed things around for us. I have to tell you that if you want a good, honest man to go to for a good car, Vernon West is your man. He along with some other employees there really took care of things and completely redeemed themselves. I appreciate it it so much and will go back to him and some of the other guys I had the pleasure of meeting today. Thank you, thank you, thank you Vernon! Great job team! Jaime Amoroso, Vernon West, Marcus Veiga and Adam Golden. Great guys! Thanks. More
Awesome! Came into the dealership and was immediately treated with hospitality! Made sure someone had helped me gave us waters while waiting and made it a grea Came into the dealership and was immediately treated with hospitality! Made sure someone had helped me gave us waters while waiting and made it a great experience. Ask for Marcus, very friendly and will get you best deal possible! More